Tender for the provision of outsourced Call Center services on a one (1NO.) Year running contract at Zamtel
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Tender for the provision of outsourced Call Center services on a one (1NO.) Year running contract at  Zamtel

ZT/TD/C/0038/2022

1. Zamtel has set aside budget and intends to apply part of the funds to cover eligible payments under the Contract for the provision of outsourced Call Center Services on a one (1No) year running contract

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2. Bidding will be conducted through Open National Bidding(ONB) and is reserved for Eligible Citizen Bidders only in line with the Public Procurement Act No 8 of 2020

3. Zamtel now invites sealed bids from eligible bidders to participate in the tender for the provision of outsourced Call Center Services on a one (No) year running contract

Submission procedure

4. Bidding document and other additional information may be obtained from Zamtal House, Corner of Church and Chilubi roads, Lusaka upon payment of a non- refundable fee of K1000.00

5. All clarifications relating to this tender shall be forwarded to the Supply Chain Unit at ZAMTEL House, Corner of Church and Chilubi Roads, Lusaka. Email: supplychain@zamtel.co.zm

6. All Bids appropriately bound, Sealed and clearly marked in bold "TENDER FOR THE PROVISION OF OUTSORCED CALL CENTER SERVICES ON A ONE (1NO.) YEAR RUNNING CONTRACT must be deposited in the tender box situated at Zamtel House, Lusaka Zambia on or before Friday, 23rd December, 2022 at 10:00hours. Tender will be opened thereafter in the presence of Bidders or their representatives who choose to o attend. Late bids will be rejected.

Senior Manager-Supply Chain

For /Chief Executive Officer

Job Info
Job Category: Tenders in Zambia
Job Type: Full-time
Deadline of this Job: 23 December 2022
Duty Station: Lusaka
Posted: 22-12-2022
No of Jobs: 1
Start Publishing: 22-12-2022
Stop Publishing (Put date of 2030): 22-12-2066
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  • SHOW FULL COLUMNS FROM `icop0_users`292μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid118μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid107μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Tender-for-the-provision-of-outsourced-Call-Center-services-on-a-one-1NO.-Year-running-contract-at-Zamtel-41888'111μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 165μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"416μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.05ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin106μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin113μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`112μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'99μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'300μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 237983μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?134μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?514μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy