Vacancy title: Back Office Support
[ Type: FULL TIME , Industry: Telecommunications , Category: Management ]Jobs at:
MTN (Zambia) LimitedDeadline of this Job:
18 August 2022
Summary
Date Posted: Friday, August 12, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Responsibilities
• Provides Bulk payment training and consultation to Corporate clients;
• Resolution of Mobile Money queries from Service Centers, Connect Stores, Agents, Merchants & Customer advice for walk in customers;
• Vetting of Kiosk Agreements;
• Files and codes documents in approved system for easy reconciliation and retrieval;
• Vetting, Processing and Creation of Agent lines;
• Provides assistance during UAT and Upgrade tests;
• Finance Operations – reversals, adjustments, bank engagement, partner float and liquidity support, National Financial Switch (NFS) reconciliations;
• Operational daily, weekly and ad-hoc reporting.
Requirements
• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Diploma in relevant business-related field;
• Minimum of 1 years’ experience in business operations support.
Women are strongly encouraged to apply
Hand delivered applications will not be accepted and closing date for accepting applications is 18th August 2022.
Work Hours: 8
Experience in Months: 12
Level of Education: Postgraduate Degree
Job application procedure
Click here to apply now
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