Call Center Agent job at Private
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504 Days Ago
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Vacancy title:
Call Center Agent

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Private

Deadline of this Job:
Friday, August 18 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, August 10 2023, Base Salary: Not Disclosed

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JOB DETAILS:
• Are you a friendly and customer-oriented individual with excellent communication skills? We are currently seeking highly motivated Call Center Agents to join our dynamic team!

Attributes
• Able to collaborate with cross-functional teams to ensure swift issue resolution and customer satisfaction.
• Able to maintain detailed and accurate records of customer interactions within our systems.
• Familiarity with CRM software or contact Centre systems.
• Ability to engage in a collaborative work culture that encourages teamwork, innovation, and mutual support among colleagues.
• Excellent verbal and written communication skills.
• Ability to remain calm and composed in high-pressure situations.
• Strong problem-solving skills and attention to detail.
• Excellent time management skills.
• Team player and ability to multi-task.

Requirements
• Diploma or equivalent in any Social Science program.
• Grade 12 is a must.
• Previous experience in customer service or call center environment is a plus.
• Computer and internet usage literacy is a must.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:

Job application procedure
• Interested candidates are encouraged to submit their updated Curriculum Vitae via email on recruitor48@gmail.com  Please indicate “Call Center Agent Application”; in the subject line.

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, August 18 2023
Duty Station: Lusaka
Posted: 10-08-2023
No of Jobs: 1
Start Publishing: 10-08-2023
Stop Publishing (Put date of 2030): 10-08-2066
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