Consumer Segments job at Airtel Zambia
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596 Days Ago
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Vacancy title:
Consumer Segments

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

Airtel Zambia

Deadline of this Job:
Saturday, December 30 1899 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, May 10 2023, Base Salary: Not Disclosed

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JOB DETAILS:
JOB PURPOSE :

To create sustainable, profitable, market volume and value growth across consumer markets.

CORE RESPONSIBILITIES ARE :

1. Conduct revenue performance analysis of the segments to increase Revenue Market Share & Customer Market share.
2. Develop and maintain compelling prepaid propositions for different segments including mass, High Value Customers (HVC) and youth.
3. Develop and execute action plans to increase segment penetration and revenue.
4. Plan, lead, and direct consumer acquisition initiatives in close collaboration with the sales and distribution department as per Annual Operating Plan (AOP).
5. Conduct alternative channel acquisition initiatives in collaboration with relevant departments.
6. Drive Affinity and Top of Mind Awareness for the various segments.
7. Drive team performance and engagement.

REQUIREMENTS :

Educational Qualifications & Functional / Technical Skills :
1. Bachelor’s Degree in Marketing, Engineering, Economics, Business Administration or equivalent.
2. An MBA with a focus on Marketing, Economics or Business Administration.

Relevant Experience :
1. Scientific Marketing experience.
2. Exposure to managing segments.
3. 8-10 years of work experience with at least 3 years of relevant experience in Telecom marketing.
4. A minimum of 3 years in Management role.
5. Sound understanding of generic Telco customer facing applications.
6. Extensive knowledge of telecom workflows to ensure effective integration on different product & system platforms.
7. Creating a highly effective team.
8. Understanding and experience in systems integration.
9. Must be a member of the Zambian Institute of Marketing.

COMPETENCIES REQUIRED FOR THE POST :
1. Must have strong business and commercial acumen.
2. Understanding of consumer behavior for products and services.
3. Delighting the customers.
4. Entrepreneurial ability.
5. Innovative.
6. Strong technical aptitude & IT savvy.
7. Strong communication skills.
8. Good interpersonal skills.
9. Excellent teamwork and collaboration with stakeholders.
10. Project management skills.
11. Inductive reasoning and fluency of ideas.
12. Results oriented.
13. Customer centric approach.
14. Strong analytical skills able to draw conclusions from data, management information and trends


Work Hours: 8


Experience in Months: 96

Level of Education:
Postgraduate Degree

Job application procedure
Suitable candidates requested to apply by sending through their CV’s to jobs@zm.airtel.com  The closing date for receiving applications is Monday, 15th May 2023.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.
Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: May 12, 2023
Duty Station: lusaka
Posted: 10-05-2023
No of Jobs: 1
Start Publishing: 10-05-2023
Stop Publishing (Put date of 2030): 26-05-2066
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