Summary
Date Posted: Wednesday, June 23, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Our company is looking for a customer care agent who preferably stays in 6 to 15 Miles

Responsibilities
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, mail or social media

Qualification
• Diploma in relevant field

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

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Job application procedure
To apply for this job email your details to lusindob@gmail.com

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