Customer Relationship Officer – Fixed Deposits job at LOLC Finance Zambia Limited
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327 Days Ago
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Vacancy title:
Customer Relationship Officer – Fixed Deposits

[ Type: FULL TIME , Industry: Finance , Category: Customer Service ]

Jobs at:

LOLC Finance Zambia Limited

Deadline of this Job:
Sunday, February 04 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, January 30 2024, Base Salary: Not Disclosed

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Learn more about LOLC Finance Zambia Limited
LOLC Finance Zambia Limited jobs in Zambia

JOB DETAILS:
Overall Objective: To manage cash transactions and to maintain good service delivery at teller points.
Job Responsibilities;
• Ensure prompt and efficient payment and posting of all cash transactions
• Ensure proper balancing on a daily basis
• Oversees responsibility for service delivery at teller points
• Cross selling of bank products
• Any other duties as assigned by the Cash Officer/Customer Service Manager
• Turnaround time
• Customer delivery service index
• Amount of revenue accrued through processing of customer transactions
• Number of shortages and overages
• Banking operations, policies and procedures
• Banking products/services
• Must have a professional disposition
• Ability to pay attention to detail
• Customer Service orientation

Qualifications
• Minimum of a Diploma in Banking and Finance or any 2-year business Diploma from a recognized learning institution.
• Full grade Twelve school certificate with Five (5) credits or better, including Mathematics and English.
• Minimum requisite experience – 1-year relevant work experience.

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
• Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Head – Internal Audit_Aaron_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 4 February, 2024. Only short listed candidates will be contacted.
• Kindly submit your details to hr@lolczambia.com 


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Sunday, February 04 2024
Duty Station: Lusaka
Posted: 30-01-2024
No of Jobs: 1
Start Publishing: 30-01-2024
Stop Publishing (Put date of 2030): 30-01-2066
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