Summary
Date Posted: Friday, July 14 2023, Base Salary: Not Disclosed

JOB DETAILS:
Description
• Able to take the Console of Network devices, Wireless Access Points (so he knows the necessary settings on his Laptop/System)
• Able to perform First level Troubleshooting (Like- Ping, tracert, types of Cables, types Of Fibers, Fiber Patch cords & Connectors
• Able to trace the LAN cables from the bunch of cables
• Crimping, cable testing, Fiber cable replacement.
• Knowledge about the Fiber patch cords.
• Able to know about Rack Sizing Information, device installation in Network rack (In case Hardware replacement)
• Able to configure the IP address to Network Devices
• Knowledge about the basic Cisco Commands.
• Knowledge about the raw & UPS Power, UPS Power health check-up (A very High Level)
• Provide the update of each activity at the site Locations.
• Physically changes in rack, cabling & Networking devices.
• Co-ordinate with third party service Providers for any WAN and Internet issues.
• IMACD Activities – Install, Move, Add, Change and Dispose on Network devices like Routers, Switches, and Firewall & Access Points at the Remote Sites.
• To support Break/Fix emergency changes which occurred due to service disruption.
• Should know the local language to communicate on site or third party service provider.
• Also, should be good in communicating in English with level 2 tech over the phone.
• Keeping track of serial number, model and vendor information of all physical devices
• Keeping track of physical device locations.
• Server, Network, Storage and Backup device restart (planned or unplanned)
• Power Unit / UPS availability for Server, Rack, Switch, Router, Firewall (other networking devices), Storage and Backup devices.
• Any change in Cabling within the datacenter. Cable in out and change
• Internal Cabinet wiring. On-demand cabling within the datacenter.
• Power reset of all physical devices by unplugging the power cord and plugging in back.
• Server, HBA Card re- seat
• HBA and SFP addition, removal and replacement.
• HDD or SSD addition, removal, re-seating and SPS replacement.
• Any parts replacement of Server, Network, Storage and Backup devices.
• Escort services for OEM (Cisco/HP/VCE) and authorized datacenter visitors.
• Password reset/accessibility Check for remote tools (ILO, KVM solutions etc…)
• Power supply checks, advance risk analysis.
• Server Network Cable and HBA cable check.
• Console, terminal access of all physical devices over WebEx for troubleshooting issues.
• On-demand hardware customization during priority incidents.
• Analyze and declare if it is a hardware failure while working on incidents.
• Joining conference call with technical teams and vendor while troubleshooting a priority incident.
• Server Movement from One rack to another
• Server Movement from One chassis to another
• Analyze and provide necessary information to vendor for new Server, Chassis and Rack installation.
• Providing escort services to Vendors for new Installations.
• Make use of Datacenter staging area.
• Proper placement of disposals and follow Datacenter standard guidelines.
• Coordination with technical teams from site or vendor during planned migration/upgrade of Configuration Items.
• Managing internal and external datacenter access.
• Providing support and guidance to the visitors during datacenter tour.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
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