Summary
Date Posted: Tuesday, November 07 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose/Mission
• To drive Enterprise sales within the framework of an agreed sales strategy that delivers return on investment, profitability and customer satisfaction
• Supports the unit achieve its revenue growth by executing customer acquisition and retention strategies within the Corporate Channels and the Consumer Channels in line with EEA ZAmbia Ambitions.

Responsibilities
Strategy
• Contribute to the development of the corporate Sales Business plans,
• In alignment with revenue goals, sets performance objectives for the Enterprize unit ensuring.
• Identify and manage the delivery of tools of trade and other operational requirements to meet revenue and efficiency goals.
• Develop and grow the B2B and Tele sales channel in Zambia to contribute up to 40% total Revenue annually.
• Continuously refine definitions of both B2B & B2C customer segments according to demographic information, media consumption patterns and existing customer behavior.
• Create ambitious but achievable short and long-term marketing plans in line with Enterprize goals

Operations
• Drive implementation of B2B and Tele Sales channel development with positive impact on revenue and brand stature
• Source viable Tele Sales calling lists to meet % Contribution target
• Coordinate with CX in designing tele sales agents incentive structure optimal for achieving revenue targets and total % contribution by channel.
• Coordinate with Marketing in developing marketing support materials in line with alternative channel customer profiles.

Reporting & Evaluation
• Evaluating and reporting to the Head of Commercial on agreed KPIs Weekly & monthly tracking of Commercial KPIs and goals
• Track & report Budget to Actual monthly & quarterly against sales projections.

Team Building & Development
• Build and retain a dynamic and agile Tele Sales team of highly motivated individuals
• Performance management through reviews, feedback, coaching and mentoring
• Collect, analyze and report feedback to contribute directly to Engie Energy Access leadership.

Stakeholder Engagement
• Own and advance relationships with key stakeholders including MTN Zambia, in order to ensure value creation for all parties.

We believe that great managers:
• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and skills
Experience:
• At least 7years of professional experience; within that, at least 3 years in similar role in Agriculture Commodities, Telecomms or Financial products
• Project Management (Qualification or Experience)
• Leading Teams with coaching and delegating abilities.
• Excellent Interpersonal communication skills to coordinate the work of internal or external teams working on the campaign

Qualifications:
• Bachelor’s Degree in Business Administration, Marketing or relevant field
• Language(s):
• English
• Vernacular (added advantage)

Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply 

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