Vacancy title:
Front Office Assistant
Jobs at:
Company in ZambiaDeadline of this Job:
17 November 2020 Â
Summary
Date Posted: Wednesday, November 11, 2020 , Base Salary: Not Disclosed
JOB DETAILS:
Front Office Assistant .
Responsibilities:
• Follow up on customer quotations to secure orders.
• Sell products over the counter and over the phone where applicable.
• Invoice products accurately and ensure correct products are supplied, communicate with customer to collect products when applicable.
• Maintain contact with customer until order completion.
• Inform and follow up with customer and supervisor on delivery problems and outstanding orders.
• Understand policy on product returns and ensure necessary approvals obtained from supervisor prior to acceptance and receipt.
• Take responsibility for general customer experience and wellbeing.
• Additional functions and/or overtime must be carried out where necessary in order to satisfy customer demands as appropriate.
• Adhere to company policies and stipulations.
• Promote and practice good housekeeping.
• Ensure accuracy at all levels of sales chain.
• Receive and review feedback from customers and follow up to ensure customer satisfaction.
Qualities
• High levels of Integrity
• Proactive, self-driven, and results oriented individual
• Easily adoptable to different cultures
• Strong organization and planning skills
• Self-motivated and loyal
QUALIFICATIONS
• A university degree
• 2 years’ experience in sales and/or customer service department
• Well versed in the use of word, excel and PowerPoint.
• Unquestionable integrity levels
• Good command of written English and Kiswahili languages
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
Work Hours: 8
Â
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Job application procedure
Interested applicants to post their CVs to careers@chlorideexide.com by 17th November 2020.
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