Summary
Date Posted: Friday, August 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Scope | Duties
The primary goal of the HR & Operations Administrator is to perform a variety of personnel-related administrative tasks. Ultimately, the HR & Operations Assistant will gain experience in a fast-paced work environment by supporting and improving all company functions.
• Support one or more of the human resource functions including recruitment, compensation and benefits, and employee relations.
• Support and coordinate organization-sponsored employee services and activities to increase employee engagement.
• Assists in the development and implementation of personnel policies and procedures.
• Assists in managing the onboarding process.
• Participates in administrative staff meetings and attends other meetings and seminars. Maintains company organization charts and employee directory.
• Management of staff records
• Handles overall office administration including government mandatories, legalities, vendor relations, procurement, and other related tasks.
• Performs other related duties as required.
A more detailed job description will be provided upon the job offer.

Core Competencies
• Team Spirit – Promotes communication and is cooperative
• Customer Focus – Meets the needs of internal and external customers.
• Integrity – Demonstrates honesty, fairness and trustworthiness.

Bonus Attributes
• A very practical person that likes a good challenge.
• Someone that is ready to roll up their sleeves if necessary
• Someone who is proactive and self-managing (for the most part)
• An excellent communicator who is also professional.

Qualifications
The candidate must meet all of the below qualifications:
• Bachelor’s Degree in Business Administration, HR, or similar (a plus)
• Exceptional English communication skills.
• Minimum 2 years experience in HR management or Administration role.
• Must be a registered and active member of the Zambia Institute of Human Resource Management or a similar body.
• Advanced skills in Google Sheets and Excel (Practical test will be administered before the interview)
• Average typing speed of at least 40 WPM (Practical test will be administered before the interview)
• Ability to think critically and handle conflicts.
• Highly detail-oriented.
• Superb attention to detail and organizational skills to manage multiple initiatives simultaneously.
• Keen interest in the ICT sector and working with start-up businesses.
• Good judgment, planning, and organizational skills.
• Valid Zambian Drivers license
• Police Clearance no older than three months.
• Medical Clearance no older than three months.
• Women are encouraged to apply.

Additional valuable qualifications include
• Excellent Customer Care Skills
• Exceptional Communication Skills
• Ability to Maintain a Strict Level of Confidence
• Proficiency in Microsoft Office Programs
• Attention to Detail; Professional Appearance
• Excellent Typing Skills
• Strong Problem-Solving Skills
• Excellent Organisational Skills
• Highly Motivated and Ability to Prioritize Efficiently
• Ability to Work Alone or As Part of a Team
• Enthusiastic and Reliable Knowledge of Basic Office Management Procedures
• Customer Service skills

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
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