Head Retail Governance and Control job at Absa Group
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Vacancy title:
Head Retail Governance and Control

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

Absa Group

Deadline of this Job:
Saturday, January 18 2025 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Friday, January 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:
Job description
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary
To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.to. risk methodology, governance and delivery objectives

Job Description
Risk Management: Providing Subject Matter Expertise to Risk types | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | Risk Reporting: Identify, assess and report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations

To ensure a sound internal control environment within the RB Function through proactive identification of risks, and Mangement of controls.
• Formulate and implement an effective framework for managing risk within the business area in line with the enterprise risk management framework and by so doing ensure continued effectiveness of controls at first line.
• Help the business understand and adequately manage the key risks that it faces through identifying materials risk and ensure the existence of effective framework of controls that are properly executed to manage such risks to a satisfactory level. Work with other controls teams across the business in ensuring effective end to end management of risk across the business.
• Conduct independent assurance activities and provide the Retail Director with an assessment regarding the effectiveness of internal controls and adherence to procedures within the business area.
• Provide early warning signals of deterioration of controls through governance committees and to identify errors in the processing of transactions and handling of assets, and issues that may result in operating losses.
• Trace and independently validate closure evidence of issues the business areas to support timely and efficient closure all control issues arising from governance forums and reviews including External Audits, Absa Internal Audits (AIA), Regulatory audits/reviews, peer reviews, conformance reviews. Etc.
• To execute any other assignments as may be assigned from time to time.
Accountability 30%: Risk Identification and Analysis
Outputs:
• Formulate and implement an effective framework for managing risks within the business area in line with the enterprise risk management framework and by so doing ensure continued effectiveness of controls at first line.
• Help the business understand and adequately manage the key risks that it faces through identifying material risks and ensuring the existence of effective framework of controls that are properly executed to manage such risks to a satisfactory level. Work with other control teams across the business in ensuring effective end to end management of risk across the business.
• Conduct independent assurance activities and provide the Retail Director with an assessment regarding the effectiveness of internal controls and adherence to procedures within business area.
• Provide early warning signals of deterioration of controls through governance committees and to identify errors in the processing of transactions and handling of assets, and issues that may result in operating losses or impact customer services.
• Ensuring complete compliance to all regulatory and non-regulatory policies and statutes applicable across all business functions.
• Key interface with all internal risk and control functions e.g. Internal Audit, Operational Risk, and Compliance.
• Liaise with relevant internal stakeholders to identify and mitigate risks.
• Support the development and realization of the business risk strategic agenda items by: -Reviewing the internal control environment within the business and coming up with ways to improve it.
• Leveraging knowledge in the business to identify key challenges/ constraints and opportunities.
• Develop high level implementation plans / options for strategic initiative with due consideration to the impact on structure, people, core processes and systems based on reviews of risk events and audit findings
• Liaise with relevant internal stakeholders to identify and mitigate risks.
• Interpret the Bank’s policies and procedures and ensure that all being complied to across the Branches and Product & Service units
• Prepare work plans for reviewing processes across RB to identify and analyze risks. Put in place a methodology to assess, identify, measure, monitor, report and remediate risk. Manage the process of snap checks and ensure that they are all being performed.
• Ensure that snap checks are effective and in keeping with current trends of risk and crime and is linked to the RCA. Ensure that snap checks are regularly reviewed and revised to reflect current risks and controls.
• In association with Operations Risk Department, ensure that the Risk and Control Assessment (RCA) related to RB are relevant and current and that the controls established are complied with through periodic testing.
• Ensure that operational policies, processes and procedures are current and up to date, and that they are being adhered to.
Accountability: Risk Monitoring and Reporting 50%
Outputs:
• Plan and execute risk and control reviews
• Challenge team managers to ensure timely action for all identified remedial actions. Ensure that there are no overdue remedial actions across the business.
• Act as a point of escalation for all audit and Review findings within the business.
• Ensure timely execution for financial crime activities such as KYC management, management of garnishee orders etc
• Ensure periodic compilation of key risk reports and returns. Ensure that Key Risk Indicators for High Risk processes are regularly monitored to enable proactive mitigation of any material deterioration in the control environment.
• Ensure that control exceptions emanating from daily, weekly, monthly and ad hoc checks are appropriately documented and summarised on the Remediation Log to enable tracking. Ensure that agreed corrective actions address the root cause and that agreed corrective actions are tracked to closure.
• Report key findings from the Remediation Log to the RB Director for inclusion into the Monthly Risk & Control Pack for escalation. Report all major areas of concern to the Retail Director as and when noted.
• In conjunction with Operational Risk Department, ensure that all risk events are reported in ORMS. Carry our periodic analyses of risk reported in ORMS.
• Check and ensure adequate controls around DSA recruitment, training, performance management and fraud control, compliance, KYC, AML, regulatory reporting
• Check and ensure adherence to TCF and all other minimum standards
• Perform any other risk and control as assigned from time to time.
• Check and ensure fraud policies are applied to sales infrastructure and preventive and punitive action is taken as per policy
• Support the function in Audit preparations
• Drive closure of Audit exceptions/findings/issue.
Accountability 20% :Developing Capability in Risk, Governance and Control
Outputs:
• Create risk awareness within Retail at all levels of staff in order for staff to understand all items of risk relating to their jobs as well how their jobs relate to the various acts and accords.
• Represent the Retail Director in various in-country Risk and Control meetings and review sessions as assigned.
• Train and Coach direct reports on:
• Effectively performing snap checks and other risk & control reviews i.e. how to effectively test the adequacy of controls related to the assigned snap checks and assurance reviews
• Interpretation of policies and procedures relating to the assigned snap checks.
• Share knowledge, experience and best practices with team members and other managers within and beyond Retail function.
• Effective workforce management and capacity planning to ensure consistently achieve high staff productivity
• Directly inspire and lead the Governance and Control team members to deliver exceptional levels of performance to continuously improve the control framework.
• Point of contact for coordination of first line assessment of control environment and management controls awareness across the Bank
• Agree and undertake performance Reviews for team managers, identify training gaps and developmental requirements, offer support whilst continuously coaching.
• Directly responsible for discipline – initiate misconduct or incapacity charges, follow Absa discipline processes together with HR and an independent chairperson. Build the case files where required.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements,

Absa Operational Risk Framework and internal Absa Policies and Standards
• Ability to influence
• Excellent written and oral communication.
• Planning
• Analytical and Problem solving abilities
• Training and Coaching skills
• Performance Management
• Excellent PC skills
• Passionate about risk management

Essential
• A detailed operating background and understanding of Branch Operations
• A detailed understanding and appreciation of Product risk management
• A detailed understanding of Risk assessments/diagnostic techniques.
• Knowledge of Business Continuity Management.
• Knowledge of Information Risk Management
• Knowledge of Records Management principles.
• First degree or professional qualification relevant to Banking or Accounting.
• At least 3 years banking experience.
• Prior experience in an Audit environment

Preferred
• Jobholder must have managed teams previously and must have a strong buoyant personality.
• Experience in driving & implementing Risks, Control and governance policies
Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure

Interested candidates, please click here to apply


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Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Saturday, January 18 2025
Duty Station: Saturday, January 18 2025
Posted: 10-01-2025
No of Jobs: 1
Start Publishing: 10-01-2025
Stop Publishing (Put date of 2030): 10-01-2077
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