Summary
Date Posted: Saturday, April 23, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Identification Section
Job Title : Human Resource & Administration Officer
Job Grade : M5
Division : Human Resource & Administration
Department : Human Resource & Administration
Supervisor : Human Resource & Administration Coordinator

Job Purpose
To support the HR department in their day-to-day operation. Executes the hotel’s Talent Development strategy by planning Company and hotel training programs and the recruiting of non-management roles in the hotel.
Also Coordinates the administrative support to the Human Resources team in accordance with the Hotel’s standard and procedures and to ensure that staffing needs are met in a timely manner, from placing advertisements to interviewing and hiring.

Key Responsibilities
•Attend any meetings on behalf of the HR Coordinator.
•Assists with the organisation of the staff social events.
•Coordinating Hotel Associate events and activities.
•Compiling payroll / Absence data.
•Coordinating HR Dashboard / Statistics.
•Coordinating staff food festivals and entertainment programs.
•Co-ordinating staff daily transportation to and from staff accommodation.
•Assist and resolve hotel staff and management queries.
•Updating salary and benefits information.
•Developing job descriptions, shortlisting, interviewing, and selecting candidates, preparing personal files of the colleagues.
•Developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures, and absence management.
•Helps employees identify specific behaviours that will contribute to service excellence.
•Responsible for the on-the-job orientation for new hires.
•Assist with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training.
•Manage HR administration such as starters and leavers process.
•Complete monthly and fortnightly paperwork to be submitted to the payroll team.
•Ensure up to date and accurate information is fed into the Human Resources Software.
•Assist with employee relation issues in the hotel in a confidential manner, including disciplinarians, grievance and capability.
•Ensure recruitment and selection process is adhered to and that all the relevant immigration checks are carried out correctly.
•Manage HR administration such as contracts, letters and personnel files.
•Full usage of HR System including running of Payroll, Change of Status Requests and other amendments as required that are for GM Approval.
•Maintenance of HR email account and ensures prompt response.
•Analyze staff turnover and sick leave with the aim of implementing strategies for reduction.
•Assists the HR manager in Budget preparation where required and is fully aware of all Budgeted Positions and hiring approvals.
•Establish and maintain a group of contacts with Hospitality Colleges to set up a system for entry-level employment.
•Ensure compliance with all HR legislation and keep up to date with changes to local authorities.
•Provide staff counselling, guidance, career planning, and oversee disciplinary matters up to and including dismissal and oversee any Grievance Complaints made as required.
•Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials.
•Ensures confidentiality is maintained at all times and provides information only to those with a need to know.
•To know and follow the Health & Safety at Work Act and comply with the hotel’s Health & Safety policy.

Knowledge, Skills, Qualifications and Experience
a) Professional Qualification:
•Grade 12 certificate
•Diploma or professional Qualification in relevant field
•Professional membership

b) Work Experience:
•Minimum of 3 years work experience in a similar position

c) Skill Specifications:
•Confidence in working independently and part of a team.
•Flexibility to respond to a range of different work situations.
•Effective written and oral communications skills including the ability to prepare reports, proposals, policies and procedure

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure
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