Summary
Date Posted: Thursday, July 28, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose:
To ensure that Information and Communication Technology (ICT) infrastructure is safeguarded through the installation of firewalls and other protective measures.

Responsibilities:
• Complying with health, safety, security, and housekeeping standards in the work environment.
• Ensure that all Server systems are backed-up.
• Ensuring adequate network bandwidth for Mine Operations is supplied by the ISP and adequately monitored on-site.
• Maintain user accounts and resolve issues affecting the users.
• Perform regular system backups to the company server systems.
• Monitor network performance tools and investigate any instances of packet loss or unusual latency.
• Review device configuration.
• Manage Exchange Mail Server.
• Maximize network performance by monitoring performance, troubleshooting network problems, and outages; scheduling upgrades.
• Design network diagrams and infrastructure plans for optimal network performance.
• Provide technical support for Box.
• Monitor network performance and internet usage by employees.
• Applying organization code of conduct on ICT usage protocols in the work environment.
• Conduct basic system user training for the employees.
• Collaborate with Finance team in the evaluation of IT products and services by suppliers.
• Collaborate with contractors during network infrastructure installations.
• Suggest cost-effective IT initiatives and computer networking tools.
• Fostering and maintaining cordial relations with IT suppliers.
• Ensuring the company is using fully licensed computer software packages.
• Ensuring the company’s ICTs and other related technologies comply with ZICTA guidelines.

Skills & Qualifications: –
• Grade 12 School certificate
• Bachelor’s Degree in ICTs or Computer Science
• CCNA Certification
• Member of the Information and Communications Technology Association of Zambia – ICTAZ
• At least 5 years of experience in a function/ specialist area
• Understanding of law and government regulations relating to IT
• Computer skills relating to troubleshooting and resolving server-related issues
• Administration and management skills
• Technical troubleshooting/ fault finding
• Good at interpersonal skills when interacting with computer users
• Able to make quick logical decisions
• Log all IT issues and requests to a centralized system

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
MRL offers equal employment opportunities. If you are ready to take up this opportunity, e-mail or post your CV with a full application letter. Only shortlisted candidates will be contacted. Please apply to:
Human Resources Business Partner
Mabiza Resources Limited
P.O. 50799
LUSAKA
Or email your application and C.V. to: careers@mabiza.co.zm 

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