Summary
Date Posted: Friday, November 03 2023, Base Salary: Not Disclosed

JOB DETAILS:
Junior Public Service Delivery Advisor (based in Mansa)
REF: GIZ_D4D_PSD_Mansa
Main tasks and responsibilities:
The Junior Advisor carries out the following duties and responsibilities:
• Provide on a needs-based principle technical and process advisory to Local Authorities on improving administrative and infrastructure services
• Support the design and implementation of innovative pilot measures to improve citizen-oriented public service delivery in selected local authorities (e.g. related to e-services, solid waste management, WASH services, recreational spaces etc.)
• Support the Programme’s Senior Governance Advisor and the Technical Coordinator for Luapula Province in the institutionalization of best practices (e.g. official adaptation by council, process mapping, manuals etc.)
• In liaison with the Provincial Local Government office, promote exchanges on and upscaling of good practices and successful pilots
• Support the Planning and Public Engagement Advisor in identifying and implementing citizens’ priorities and sensitizing and educating citizen and/or representative groups (e.g. WDCs, NGOs, Associations) on new or improved public services and the link between public service delivery and revenue collection
• Support the Revenue Advisor in improving the financial situation of Local Authorities through improved service delivery
• Closely collaborate with the WASH Advisor of the GIZ SiWAS project as well as the GIZ D4D Development Advisor on WASH related activities in Luapula
• Promote knowledge management and organizational learning at district, provincial and project level and develop respective knowledge products (e.g. assessments, surveys, presentations etc.) and feedbacks to the national level to improve legal and administrative frameworks

Qualifications and Requirements
• Bachelor’s degree in social sciences, Public Administration, Civil Engineering or comparable studies

Professional experience
• More than 2 years of professional work experience in public service provision (administrative and/or infrastructure services)
• More than 1 year of experience working with and/or advising local government on public services
• Professional work experience in at least one of the following areas is required: solid waste management, planning and design of infrastructure, WASH services, public health

Other knowledge, additional competences
• Knowledge of revenue collection processes and administrative processes such as the issuing of business licenses and certificates are an advantage
• Strong communication skills and high affinity with digital tools and solutions is required
• Knowledge in tools and methods for interactive workshop designs and community engagement
• Fluency in English with excellent written and oral skills. Bemba is considered an asset.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• The successful candidate will be expected to start employment with GIZ, on a fixed term contract.
• Application deadline: 10 November 2023
• Please understand that we can only accept and process applications via our E-recruiting system. Applications should meet the following criteria:
• Cover letter quoting the reference: GIZ_D4D_PSD_Mansa must be uploaded using font type Arial, size 11. In the first paragraph, please outline your motivation for applying for the position. In the second paragraph, outline your experience in the position.
• CVs must be submitted in PDF not exceeding three (3) pages. Do not indicate your marital status, religion, political affiliation or insert your photo.
• Certificates, qualifications, etc. must not be attached to the application.
• Traceable references of previous engagements must be provided.
• GIZ is a signatory of the Diversity Charter. Recognition, appreciation and inclusion of diversity in the company are important to us. All employees shall be valued – regardless of gender and gender identity, nationality, ethnic origin, religion or belief, disability, social background or age.
• GIZ would like to increase the proportion of employees with disability. People with disabilities are strongly encouraged to apply.
• Interested and qualified? Click here to apply

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