Summary
Date Posted: Thursday, June 29 2023, Base Salary: Not Disclosed

JOB DETAILS:
Chilanga Cement is the leading supplier of building materials and major construction solutions provider in Zambia and the regional market. The Company operates a network of facilities, which includes two integrated Cement plants (with a combined capacity of 1,500,000 tonnes per annum) in Chilanga and Ndola, and distributes by road and rail to all corners of the country and southern Africa.
Joining Chilanga Cement means being part of a successful organization that builds its business strategy around product innovation. For Chilanga Cement, People Development is an investment in the future. Training and skills development means employees can take control of their own careers; everyone builds their own rich and diversified career portfolio. You hold the keys to your success!
Chilanga Cement, Chilanga Plant, is looking to recruit a dynamic, motivated, enthusiastic and qualified individual to take up the role of:
Position: Key Account Manager
Location/Department: Head Office, Commercial
Overall Mission of the Role:
To develop and retain long lasting relationships with the company’s clientele through strategic partnering, advisory services, and discovering new opportunities to work together with clients for mutual benefit.

Main Responsibilities:
• Developing and maintaining strategic long-term trusting relationships with Key Customers to accomplish organic growth and long-term company objectives
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Negotiating contracts with the client and establishing a timeline of performance
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensuring the ordered products are delivered in time and in full
• Meeting all client needs and deliverables according to proposed timelines
• Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
• Playing an integral part in generating new sales for new key projects that will turn into long-lasting relationships
• Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Keeping and maintaining customer accounts clean and closing off all reconciliations within the agreed period
• Ensuring all key accounts have valid and up-to date contracts, price and contact information
• Keeping abreast with industry and market trends and best practices

Qualifications, Experience and skills required:
• Bachelor’s Degree in Project Management, Sales/Marketing, or any Business related field
• At least 2 year’s relevant work experience in Sales and Marketing
• Must be a member of the Zambia Institute of Marketing (ZIM)
• Holder of a valid driving licence
• Ability to speak Chinese is an added advantage

Technical Skills required:
• Must have strong communication skills (both written and oral)
• Must possess and in-depth knowledge of the company and customer base
• Must have a strong strategic perspective
• Must possess leadership skills
• Should be a skilled negotiator
• Must be able to demonstrate value-based selling
• Must have impeccable time management skills
• Must possess the ability to multi-task

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Interested applicants may send their application letters and Curriculum Vitae to the under-listed no later than , Tuesday 4th July 2023. Applicants do not need to send copies of their qualifications at this stage.
Applicants should ensure that the position they are applying for is clearly written in the subject of the email. Only emailed applications will be accepted and should be sent to:
E-Mail Address: recruitment.zambia@huaxincem.com 
Please also note that only short-listed candidates will be contacted.



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