Summary
Date Posted: Monday, May 22 2023, Base Salary: Not Disclosed

JOB DETAILS:
Reporting to the Quality Assurance Manager, the Quality Assurance Officer will undertake the development and review of minimum requirements, Tourism and Hospitality Standards in order to make Zambia a more tourism competitive destination.

Principle Accountabilities:
• Undertakes periodically the development and review of minimum requirements, Tourism and Hospitality Standards in order to ensure compliance and competitiveness in the industry.
• Undertakes regularly the conduct of inspections of tourism enterprises in order to ensure compliance to standards and requirements.
• Undertakes periodically the classification and grading of accommodation establishments in order to ensure uniformity within each category and cater for different segments in the market.
• Undertakes regularly the development, maintenance and publishing of tourism enterprises register in order to facilitate efficient storage and retrieval of information.
• Undertakes regularly tourism standards capacity building programmes in order to ensure adherence to standards.

Qualifications and Personal attributes: Full Grade 12 School Certificate.
• Degree in Tourism, Business, Social Sciences or equivalent. Minimum of 2years work experience.
• Able to write technical and analytical reports.
• Able to communicate effectively in English.
• Computer literate. Interpersonal skills. Research skills.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Should you closely fit the above requirements and are interested in these positions, kindly send your detailed CV and copies of educational and professional certificates to: jobs@ksm.co.zm/  jobs@gozambia.co.zm  by / before Friday, 26th May 2023 clearly stating in the e-mail, the subject line of the POSITION you are applying for or Visit our websites: http://www.ksm.co.zm/www.gozambiajobs.co.zm  or Download our Recruitment App from Google Play store search for: RECRUITER KSM.
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