Summary
Date Posted: Tuesday, June 13, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

The Health and Disability Coordinator establishes and maintains working relationships across key stakeholders who engage with clients with health conditions, injury or disabilities in order to support mutual clients towards outcomes. This involves ensuring an understanding of and access to MSD’s products, services, entitlements and initiatives among stakeholders. The role requires an understanding of stakeholders in order to enhance MSD strategy, initiatives and processes and ensure that clients with health conditions, injury or disabilities are supported towards optimal health, independence and/or employment.
• Organize and coordinate the program’s disability services effort which includes recruitment, enrollment, screenings and coordination of specialized services, Supervise, train, monitor and conduct timely performance reviews of the mental health/disabilities specialist.
• Builds and maintains effective relationships with key stakeholders, including health practitioners, disability service providers and community groups and agencies, engaging via range of communication channels including presentations, conferences and onsite visits
• Acts as a point of contact to MSD for stakeholders, liaising with them to advise and respond to queries, and facilitate an integrated approach to client support
• Gathers information on trends and issues in the health and disability sector
• Works with providers to understand their business, practice and initiatives, working collaboratively with other Service Delivery employees to contribute to the development of proactive strategies and responses that meet the needs of providers
• Relay information to Service Delivery employees from providers and other key stakeholders on specific regional or national projects and initiatives which relate to gaining optimal health, independence and/or employment
• Proactively identifies and approaches health practitioners and disability service providers to establish new relationships
• Contributes to internal training material to educate and update Service Delivery employees on the health and disability sector
• Actively maintain networks between external stakeholders and Service Delivery employees to improve access and information sharing. Coordinating MSD products, services and processes
• Educates key stakeholders about MSD products, services, processes and tools, as well as obligations and entitlements, removing barriers to access and ensuring a positive experience with MSD
• Liaises with community groups and agencies to understand their needs, directing them to and enabling them to access the appropriate supports
• Actively promotes the value of MSD products and services, as well as the importance of employment, to external stakeholders in order to encourage uptake
• Delivers key messages to external stakeholders, including updates and changes to MSD products, services or processes
• Contributes to and facilitates training sessions and presentation for providers and practitioners
• Participates in and contributes to activities and projects within the region as appropriate. Issues resolution
• Responds to provider issues as they arise, providing advice and problem solving with stakeholders to ensure all issues are resolved
• Escalates issues and any potential risks where appropriate to the regional team
• Identifies and implements enhancements to communication practices, both internally between teams, as well as between MSD and stakeholders
• Receives feedback from health and disability providers, escalating where appropriate, and relays feedback and learning locally, regionally and nationally for the purposes of continuous improvement and training. Planning, Monitoring and Reporting
• Actively contributes to the regional planning activity, including planning stakeholder engagement and planning the roll out and implementation of new MSD services, programmes and processes
• Provides or assists in the development of reports as required
• Monitors, tracks and records engagements with stakeholders to facilitate planning, ensure an accurate understanding of the relationship, and update relevant MSD employees on activity
• Maintains key contact knowledge database, ensuring this is kept up to date
• Builds more experience, knowledge, skills and capabilities to confidently engage with Health, Safety and Security
• Understands and implements Health, Safety and Security (HSS) accountabilities as outlined in the HSS Accountability Framework
• Understands, follows and implements all Health, Safety and Security and wellbeing policies and procedures.
• Remains familiar with the relevant provisions of the Emergency Management and Business Continuity Plans that impact your service group/team
• Participates in periodic training, reviews and tests of the established Business Continuity Plans and operating procedures. Know-how
• Previous coordination experience in relevant sectors
• Comprehensive understanding of all MSD products and services, practices and processes, values and priorities
• Knowledge of current developments and trends in the Health and Disability sector and government practices, processes and priorities.
• A good understanding of the health system, clinical issues and how medical practices operate. Attributes
• Highly effective communication skills, including written and public speaking

We are seeking candidates with the following qualifications and skills:
• A Bachelor/Master’s degree (minimum) in Community Development/Social Work/Disabilities Management or other relevant field.
• At least 5 years of relevant work experience, with at least three years in a senior role in the international development sector.
• Excellent interpersonal, negotiation, networking and communication skills.
• Excellent leadership, coordination and relationship building skills.
• Current knowledge of development issues, strategies, as well as Programming policies and procedures in international development cooperation.
• Proven ability to conceptualize, innovate, plan and execute ideas, as well as to impart knowledge and teach skills, demonstrated engagement with diverse donors and development partners, an effective and energetic team player, with the ability to work in a multidisciplinary and multicultural environment.
• Strong self-motivation and innovative skills, with capacity to work independently and meet deadlines.
• Knowledge of grant management, monitoring and evaluation practices.
• Understanding of development policy research and issues related to Inclusive growth and sustainable development in the developing regions.
• Familiarity with web publishing and interactive social media.
• The position is for an initial fixed-term of two (3) years, renewable based on
• Performance and availability of funds. The position is (Volunteer) with possibilities of full time employment. Qualified women are particularly encouraged to apply.


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

For more information about SVN, visit our website at https://sharevisionnetwork.org.
Applications will be accepted up to 23 June 2023, or until the position is filled,
Whichever is earlier? Please submit your letter of motivation with a detailed
CV/resume stating your current position, email, telephone contacts, names and full contact details of three referees to sharevisionnetwork15@gmail.com 


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