Summary
Date Posted: Tuesday, March 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Waiter / Waitress
Overview
Cafe Choconilla is an ambitious restaurant in Kabwe, where we always aim to be the very best! We are now searching for more service oriented waiters.
As a waiter you are the face of the exceptional experience in terms of food, service and ambiance that we wish to offer our guests.

Job description as waiter:
• Greet and escort customers to their table
• Have good knowledge of our menu and ability to present it well to customers
• Prepare tables by setting up linens, plates, glasses, decor etc.
• Offer menu recommendations and be a good salesman
• Take accurate food and drinks orders and use point of sale ordering software to process
• Answer phone calls to take orders and manage reservations.
• Ability to address personal requests on orders and ability to handle complaints professionally
• Communicate order details to the kitchen staff
• Serve food and drink orders
• Arrange table settings and maintain a tidy dining area
• Prepare bills and handle money from customer payments.
• Carry dirty plates and glasses etc. to kitchen for cleaning
• Follow all relevant health and hygiene regulations such as the covid-19 requirements.
• Provide excellent customer service to guests which make them come back again and again.
• Who are we looking for?
• You are between 22 – 28 years old
• A naturally nice personality eager to offer the best possible service
• Work experience from the hospitality industry is an added advantage
• Any education / training relevant for the position is and added advantage
• Good physical appearance with attention to personal hygiene
• Ability to cope with high pressure and still be able to smile
• Good interpersonal skills and ability to handle conflicts
• Passion for working in hospitality
• You are fluent in English and have good communication skills (oral and written)
• You must be computer literate and have good math skills
• High work ethics and maturity
• Attentive by nature in terms of service needs, security concerns, cleanliness etc.
• Discretion and professionalism must come natural to you.
• You are a team player who puts the customer’s and the company’s interest first.
• What Choconilla can offer you!
• As a restaurant catering to the upper segment of restaurant customers in Kabwe, we will provide you with proper training and exposure to good restaurant service.
• Choconilla is a company where performance is rewarded and you can grow in terms of responsibilities. You will join a young and vibrant team where we value your inputs to the company’s growth.
• We can offer you a good salary with added payment of service charge dependent on sales volume. The job is on a one year contract with a probation period of 3 months.
• In this job you will develop your interpersonal skills and you will get good exposure in how to interact with high profile guests.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
If you feel you are a perfect match for Cafe Choconilla, please apply by writing an application and attach your curriculum vitae (CV) as well as other document you find relevant for your application. You must provide us with traceable references from previous work / educational experience.
Failure to supply the relevant documents will lead to rejection of the application.
The deadline for applying is 14th March 2022.
You can submit your application in person (preferred – ask for manager or director when you submit your application, or submit through email: cafechoconilla@gmail.com

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