- Dashboard
- Job Detail
Vacancy title: eTumba Operations Officer
[ Type: FULL TIME , Industry: Banking , Category: Admin & Office ]Jobs at:
AB Bank ZambiaDeadline of this Job:
18 December 2022
Within Zambia , Lusaka , South - Central Africa
Summary
Date Posted: Thursday, December 08, 2022 , Base Salary: Not Disclosed
Learn more about AB Bank Zambia
AB Bank Zambia jobs in Zambia
JOB DETAILS:
Required Skills
•Bachelor’s Degree or equivalent
•Grade 12 certificate
•Minimum of 2 years banking / Fintech experience
•Hands on experience in e-banking product development and implementation
Tasks & Responsibilities
•Develop, monitor and optimize eTumba operational processes and procedures to ensure efficiency in addressing customer needs as well as internal controls.
•Support customer management, incl. onboarding, KYC upgrades, ensuring compliance, data consistency and best-in-class user experience.
•Establish customer feedback channels, gather, compile and analyze user feedback to allow for continuous product development and process improvement.
•Provide information and trainings to contact center, branch staff, sales agents and other stakeholders.
•Conduct reconciliation activities on a daily basis.
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
Job application procedure
Clicck here to apply now
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.