Junior Officer, Customer Engagement job at First Quantum Minerals
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66 Days Ago
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Vacancy title:
Junior Officer, Customer Engagement

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

First Quantum Minerals

Deadline of this Job:
Wednesday, July 17 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, July 03 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Job description:
Overall Job Purpose:
To manage the Sales and Leasing office operations day to day to provide support for effectiveness and efficiency. To undertake all administrative operations of the office to the expected standard.

Specific Job Responsibilities:
• Attend to all tenants and prospects that visit the office for business.
• To keep updated template documents required for sales office operations.
• Receive and record all maintenance requests from tenants submitted and for execution by the maintenance team.
• Ensure all maintenance requests submitted by tenants are acknowledged.
• To liaise with maintenance teams on maintenance issues updates to provide feedback to tenants and follow ups.
• Manage the maintenance requests data base and ensure it is accurate and up to date all the time.
• To update and manage the tenants’ communication database and ensure it is accurate all the time.
• Manage the accurate filling of all documents in a systematic manner both manually and electronically and ensure it is up to date.
• Create new contracts in Pronto and update all changes accurately as required.
• Undertake specific tasks as may be assigned by the supervisor/management.
• Undertake administrative tasks in the sales office as a required.
Key Job Attributes:
• Excellent communication and interpersonal skills.
• Excellent leadership skills.
• Must be willing to perform all manner of duties related to the job as well to be accountable.
• Adaptable to changing situations in execution the of tasks.
• Must be able to use initiative as and when required.
• Must be reliable, honest and with integrity.
• Analytical mind and able to pay attention to detail.

Job Specific Competencies:
• Data management knowledge.
• Efficient office management skills.
• Basic knowledge in commercial operations details relating to leasing and sales.
• Able to use ICT applications competently.

Experience required to perform in this job:
The job will require knowledge, skills and experience in the following areas:
• Minimum 3 years’ in managing a busy office with administrative operations

Qualifications:
• Full grade 12 school certificate.
• Degree in Business related qualification/Social Sciences.
• Member of the recognised and registered professional organisation.

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, July 17 2024
Duty Station: Lusaka
Posted: 03-07-2024
No of Jobs: 1
Start Publishing: 03-07-2024
Stop Publishing (Put date of 2030): 03-07-2066
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