Summary
Date Posted: Monday, December 16 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
Provide efficient and effective administration support to ensure the smooth running of a functional area.
• Support Business through providing final KYC assurance on new to Bank accounts – Consumer and Business.
• Provision of the necessary skills and competencies for the purpose of enhancing customer experience for both internal and external customers.
• Daily Review of All new accounts opened by the Branches and Business units for KYC and Operational Compliance – Using BI report, QlikView extract, CR010 and DR010 for Juristic and Consumer Customers.
• Verifying that customer information is captured correctly at account opening.
• Checking and ensuring quality of documents scanned and indexed meets the required standard for all intents and purposes.
• Hogan Checks to ensure that data is correctly captured on day 1 in line with supporting documents and ensuring ownership and control structures are correctly captured for all new to bank juristic customers on-boarded.
• Ensuring that new customers are correctly on-boarded with regards to KYC and Operational requirements as per FNB Zambia checklist and KYC regulations for both consumer and juristic customers.
• Ensuring accounts opened under dispensation from Compliance are remediated within the approved timelines.
• Ensuring that FATCA impacted newly onboarded customers are compliant.
• Ensuring that all KYC non – compliant accounts are closed on day 2.
• Ensuring the correct CUCU linking’s are done on Hogan for Business and Consumer
• Ensuring that all customers flagged on QlikView daily as Reds,
• Yellows, Ambers, Blues and Purples are reviewed and status verified.
• Demonstrates behaviours articulated in the Promises and values in how they interact with Colleagues (Managers and Peers), Other teams / Stakeholders and Customers.
• All ROFA monthly files, thus Missing Docs, Expired Docs, CUCU Links and Reds are extracted, reviewed, and shared with business units for fix.
• Enhance customer experience to ensure that CDD is customer centric and straight forward by collaborating with branches and business units.
• Ensuring that all weekly and monthly reports are submitted on time


Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
19/12/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.


Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure

Interested candidates, please click here to apply



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