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Customer Service/Marketing Assistant job at Public Service Savings and Credit Cooperative Limited
Public Service Savings and Credit Cooperative Limited
Website :
41 Days Ago
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Vacancy title:
Customer Service/Marketing Assistant

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Advertising & Marketing ]

Jobs at:

Public Service Savings and Credit Cooperative Limited

Deadline of this Job:
Friday, March 28 2025 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, March 17 2025, Base Salary: Not Disclosed

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Learn more about Public Service Savings and Credit Cooperative Limited
Public Service Savings and Credit Cooperative Limited jobs in Zambia

JOB DETAILS:
Location: Lusaka
Job Purpose:
To deliver service requests, ensuring the member receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving firstcontact resolution.To market the services and products offered by the SACCO, ensuring visibility and awareness among potential members to achieve sustained growth in membership

Key Performance Areas:
KEY RESULT AREA
PRINCIPAL ACCOUNTABILITIES (MAIN DUTIES)
Customer Service and Engagement
Provide prompt feedback to member enquiries and queries to facilitate smooth flow of information to members
Marketing
Implement marketing strategies to promote growth of SACCO membership
Financial Literacy Programs
Deliver financial literacy programs for members of the SACCO in order to promote informed and sound individual financial decision making
Membership Recruitment
Undertake continuous member recruitment to the SACCO and the maintenance of a database of members to facilitate access to benefits and easy retrieval of information
Communication
Timely communicate to members key developments in the SACCO

Qualifications
k) Minimum Primary/Secondary Education:
Full Grade 12/Form 5 Certificate
l) Minimum Vocational/Professional Qualifications:
Diploma in Business Administration, Marketing, Customer Service, Public Relations
m) Minimum Relevant Pre-Job Experience:
2 years’ experience
n) Communication Skills:
v) Written Skills:
Able to write technical and analytical report
vi) Oral Skills:
Able to communicate effectively in English
o) Other Skills/Attributes:
Computer literacy
Analytical skills
Interpersonal skills

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• All application letters with current curriculum vitae (CV) and certified copies of academic/professional qualifications (in PDF and as a single document) should be forwarded not later than 12.00 hours. Friday 28th March 2025. The subject of the email must clearly indicate the position being applied for. Only shortlisted candidates will be communicated to.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, March 28 2025
Duty Station: Lusaka
Posted: 17-03-2025
No of Jobs: 1
Start Publishing: 17-03-2025
Stop Publishing (Put date of 2030): 17-03-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'243μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`264μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'76μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc192μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`382μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid169μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid179μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Customer-ServiceMarketing-Assistant-job-at-Public-Service-Savings-and-Credit-Cooperative-Limited-74230'134μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 198μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"394μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.12ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin176μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin108μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`110μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'133μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'266μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 8690107μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?101μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?171μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy