Summary
Date Posted: Tuesday, November 24, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Location Job Purpose
Division/Department: FINANCE & ADMINISTRATION
Location: Lusaka, Zambia
Job Title: Debtors Controller
Salary Range: K3 000 – K4 000
The role of the Debtors Controller involves providing financial, administrative, and clerical support to the organization. Their role is to complete the debtor’s process, plus processing cashbooks, verifying and reconciling invoices. It also highlights the day-to-day management of sales cycle activities in a timely and efficient manner. .

Responsibilities
Performance management – 10%
• Financial modeling and analysis
• Monitor all invoices and accounting issues, resolve any escalated issues for same.
• Maintain records of all transactions and update it on GL System
• Credit Control – 85%
• Overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
• Must be able to communicate in an efficient yet friendly manner with customers, as well as the broader accounts receivable team while reporting to the Financial Controller
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Reconciling complex accounts that have been escalated from the AR team
• Monitoring debtor balances to ensure a reduction in debtors total outstanding
• Ensuring credit and collection policies and procedures are followed within your team
• Liaising with customers, as well as internal personnel including the sales team
• Match your records. Your customer records totals must match your general ledger and sub ledgers.
• Deciding whether or not to offer the credit
• Setting up the terms and conditions of the receivable and payable balances
• Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans
• Assist in the setting up of the credit control system
• Ensure that debts are paid in a timely manner
• Meet cash & debtor day targets set by the Firm
• If any customers stop paying or pay late then it’s your responsibility to stop the providing services, start legal action to collect the money owed (if necessary) and in the case of bankruptcy you’ll have to report to your higher management about the strategies to make sure you can recover what you can.
• You are expected to regularly review the company’s debt recovery procedures.
Human Capital Management –5%
• Regular & continuous management of the function, requiring the formulation and implementation of staff and management development plans.
• Exchange non routine information using tact and persuasion as appropriate requiring good oral and written communication skills
• Supervise subordinate staff including: hiring, recommendations, determining workload and delegating assignments, training, mentoring and evaluating performance

Job Skills: Not Specified

WORK EXPERIENCE REQUIREMENTS
Essential
• Communicate and enforce established finance and accounting standards. Monitor, evaluate and ‎develop planning and forecasting processes and systems and implement changes required for ‎improvement
• Ability to identify and escalate financial and business concerns to management.
• Ability to have flexibility to generate and sustain excellent people performance with high levels of accuracy and discipline within the finance function.
• Ability to manage and maintain accurate and accessible tailored documentation i.e. presentations / proposals
• Communication of financial and legal issues to non-specialists
• Highly competent with accounting, payroll and office software (Sage Evolution & Sage VIP Payroll & HR)
• Excellent written and oral communication skills, detail oriented, proficient with PCs for analysis ‎and modeling, creative thinking, economic, and analytical thinking
• Experience of managing relationships at all levels including senior executives
• Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues.
• Excellent interpersonal skills at all levels with a presentable and professional personality.
• Goal orientated, driven and motivated.
• Problem identification, problem solving and decision-making skills
Preferred
• Thorough understanding of the IT industry
• Demonstrable management of a rapidly growing business
EDUCATION REQUIREMENTS
• Bachelor’s Degree in Finance, Accounting or Related qualification

Job Education Requirements: Bachelor’s Degree in Finance, Accounting or Related qualification

Job Experience Requirements: Not Specified

Work Hours: 8

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