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Enterprise Technical Support Senior Analyst (Server and Storage) job at R A Consulting Services Ltd (RACS) ·
R A Consulting Services (Z) Ltd
Website : http://racsafrica.net/
502 Days Ago
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Vacancy title:
Enterprise Technical Support Senior Analyst (Server and Storage)

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

R A Consulting Services Ltd (RACS) ·

Deadline of this Job:
Saturday, December 23 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, December 12 2023, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about R A Consulting Services Ltd (RACS) ·
R A Consulting Services Ltd (RACS) · jobs in Zambia

JOB DETAILS:
Role & Responsibilities
This is a full-time on-site role for an Enterprise Technical Support Sr. Analyst (Server & Storage) located in Zambia. The successful candidate will be responsible for providing technical support services to clients, monitoring system performance, conducting regular hardware and software maintenance, and troubleshooting technical issues. The candidate will also collaborate with cross-functional teams and customer support teams to identify and provide customized solutions to clients.
• HP 3 PAR Certified, EMC Storage, VMware (Expertise), Storage (Expertise), Virtual Connect and B-series SAN Switches (Expertise), Servers & Enclosures (Expertise), Operating Systems (Expertise), HP Softwares (Expertise),WINTEL (Expertise)Extensive technical knowledge of HP Server hardware subsystems
• Requires advanced experience in HP rack and blade server technologies and peripherals (i.e. hba’s, system boards, network cards, memory, cpu, etc.).
• Requires advanced experience in HP chassis architecture including QA’s, RIB’s, fiber switches and network switches (HPE Aruba).
• Requires experience in physical and virtual server builds.
• Requires basic support and configuration knowledge of VMWare (base knowledge of HyperV a plus).
• Expert knowledge of industry practices and technical systems and a solid understanding of the potential user of technology solutions in a business environment.
• Background with RAID systems, Windows and Windows Services configurations Linux and Linux Services configurations, Windows Media Services, Antivirus, E-mail systems, network transports and Backup software/hardware.
• Expert understanding of maintaining server deployment software, configuration management software and advanced recovery of systems.
• Requires minor support/troubleshooting knowledge of network and storage infrastructure.
• Requires advanced understanding of server based data center guidelines. Including patch, cable and power management, monitoring, rack cooling etc).
• Experience with one or more of the following models is desired: Hardware/ HP Proliant and Blade Servers/ Software/ Operating Systems Windows Server, Enterprise, and Data Center, Red and Suse Linux Enterprise
• Assists customers by diagnosing problems and providing resolutions for technical and service issues
• Remains knowledgeable of HPs product line, current industry products and technologies.
• May be involved in revenue generation activities with current HP customers
• Preferred candidate profile
• HP 3 PAR Certified, EMC Storage, VMware (Expertise), Storage (Expertise), Virtual Connect and B-series SAN Switches (Expertise), Servers & Enclosures (Expertise), Operating Systems (Expertise), HP Softwares (Expertise),WINTEL (Expertise) The Below mentioned Certification will be an added advantage4
• Bachelor’s degree in computer science, information technology, or related field
• 4+ years of experience in technical support, server management, and storage management
• Strong proficiency in Linux and Windows operating systems, Virtualization (VMware), Backup technologies, enterprise storage arrays (NetApp, Dell, HPE, HDS), blade systems (HP, Dell), and Cisco UCS
• Experience in system administration, scripting, patching, and security vulnerability management
• Strong analytical, problem-solving and communication skills
• Ability to work both independently and as part of a team, and manage multiple tasks simultaneously
• Availability to work outside of standard work hours during peak seasons or for emergency support

Perks and Benefits
• Food
• Accommodation
• Medical
• Travel

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Saturday, December 23 2023
Duty Station: Lusaka
Posted: 12-12-2023
No of Jobs: 1
Start Publishing: 12-12-2023
Stop Publishing (Put date of 2030): 12-12-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Enterprise-Technical-Support-Senior-Analyst-Server-and-Storage-job-at-R-A-Consulting-Services-Ltd-RACS-·-54018'58μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration280μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'86μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field75μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'69μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1105μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'153μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`214μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'64μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc204μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`261μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid128μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid130μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Enterprise-Technical-Support-Senior-Analyst-Server-and-Storage-job-at-R-A-Consulting-Services-Ltd-RACS-·-54018'92μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 170μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"393μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES913μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin100μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin88μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`93μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'85μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'247μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 635268μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?107μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?8.19ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy