Summary
Date Posted: Monday, June 14, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
ZSIC General Insurance Limited, is a leading provider of customer oriented short-term insurance services in Zambia. An equal opportunity employer and a member of IDC Group of Companies, ZSIC General Insurance seeks applications from suitably qualified and experienced persons to fill up the following position.

Marketing Executive/Receptionist
Attending to walk-in customers, visitors and the general public at the reception, over the phone and electronically.

Duties/Responsibilities
• Attending to all queries from customer, visitors and the general public.
• Participate in all outdoor and indoor marketing activities, promotions and initiatives.
• Monitoring and manage the office outlook and ambience.
• Identify and pursue sales leads and opportunities.
• Gathering market intelligence.
• Customer relationship management.
• Review and report customer queries weekly.
• Log in, track and report customer complaints.
• Help implementing marketing plan.
• Develop relationships with key stakeholders, both internal and external.
• Answer and direct phone calls professionally.
• Keep detailed and accurate records of visitor requests and of calls received.
• Receive deliveries, sort and distribute incoming and outgoing mail.
• Scheduling appointments.
• Adhoc administrative duties.

Minimum Qualifications and Experience
• Full Grade 12 Certificate or equivalent
• Degree in Marketing, Business Administration or any relevant Social Science
• A member of the Zambia Institute of Marketing
• Minimum 2-3 years’ experience in a similar position
• Excellent communication and writing skills
• Excellent interpersonal skills
• Marketing and selling skills
• Team player
• Professional
• Courteous

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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Job application procedure
Send your applications to The Assistant Director Human Capital, ZSIC General Insurance Limited, Premium House, Independence Avenue, Box 30894. Lusaka
Closing Date: Wednesday 23rd June 2021.

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