Summary
Date Posted: Monday, November 20 2023, Base Salary: Not Disclosed

JOB DETAILS:
Overview:
As the Rooms Division Manager, you will be responsible for overseeing the daily operations of our accommodations, ensuring seamless guest experiences and maintaining high standards of service. Your role encompasses managing housekeeping, front office, and reservations departments.

Qualifications:
• Bachelor’s degree in Hotel Management or a related field
• Proven experience in a managerial role within the hospitality industry relating to this role
• Proficient in hotel management software and MS Office suite
• Strong leadership, organizational, and communication skills
• Excellent problem-solving abilities and attention to detail

Key Responsibilities:
• Supervise and lead the housekeeping, front office, and reservations teams
Maintain quality standards for guest services and housekeeping
• Implement effective strategies to maximize room occupancy and revenue
Foster a positive and efficient work environment
• Handle guest inquiries, concerns, and feedback promptly and professionally

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Please submit your UPDATED CV ONLY highlighting your relevant experience to info@gloriainnhotel.co.zm  by 23rd November, 2023.
• Gloria Inn Hotel Zambia Limited is an equal opportunity employer committed to diversity in the workplace.

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