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Technical Support Assistant job at AGIC ENERGY SOUTHERN AFRICA
AGIC Energy Southern Africa Limited
Website : https://agicenergy.com/
373 Days Ago
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Vacancy title:
Technical Support Assistant

[ Type: FULL TIME , Industry: Manufacturing , Category: Management ]

Jobs at:

AGIC ENERGY SOUTHERN AFRICA

Deadline of this Job:
Tuesday, April 30 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, April 17 2024, Base Salary: Not Disclosed

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Learn more about AGIC ENERGY SOUTHERN AFRICA
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JOB DETAILS:
Position: Technical Support Assistant
Reports to: Project and Technical Support Officer
Location: Lusaka

Purpose of the role:
As the Technical Support Assistant at AGIC Energy Southern Africa Limited, you will ensure that all equipment received at the Lusaka warehouse is in good working condition. You will be required to carry out product testing and alert the Project and Technical Support Officer when we have faulty products that need to be returned to the manufacturer.

Key roles and responsibilities:
• Inspection and assessment of the electrical system equipment and coordinate maintenance planning processes.
• Install and supply on/Off Grid Solar Systems to various organizations and ascertain compliance to required safety standards and approved regulations.
• Develop and implement quality assurance strategy as well as assist with product testing and development.
• Carry out technical audits regarding performance and quality of service.
• Promote and provide customer support on various solar products and resolve customer complaints.
• Carry out load analysis and ensure systems are within acceptable power limits.
• Give recommendations on viable cost-effective maintenance initiatives and prepare budget.
• Manage and supervise all Agents across the provincial towns and districts throughout the Region for improved operations and service delivery.
• Identify areas where performance can be improved and managed to make improvements for the business.
• Liaising with the accounts department by Issuing purchase orders, invoices, goods received notes and receipts for any transactions.
• Compilation of daily, weekly and monthly reports to maintain records in area of responsibility.

Required Skills and Experience:
• Good Knowledge in setting up renewable energy equipment.
• Knowledge of computer software
• Forklift certification added advantage.
• Member of Engineering Institute of Zambia
• Client management experience developing and maintaining relationships with internal and external customers.
• Excellent verbal and written communication skills within all levels of an organization
• Ability to assemble solar hardware.
• Proficient in Microsoft Office Suite i.e., PowerPoint, Excel, Word
• This position must pass a post-offer background check
• Diploma – Electrical engineering
• 2 plus years of experience in similar setting.



Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
How to apply
kindly send your expected renumeration package (benefits included), curriculum vitae and cover letter explaining why you are interested in this job, and why we should interview you for this role. Send your application to the Human Capital – East and Southern Africa
To apply for this job email your details to hr.sa@agicenergy.com

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job:  April 30 2024 
Duty Station: Lusaka
Posted: 17-04-2024
No of Jobs: 1
Start Publishing: 17-04-2024
Stop Publishing (Put date of 2030): 17-04-2067
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1106μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'156μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`246μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'67μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc189μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`293μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid122μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid107μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Technical-Support-Assistant-job-at-AGIC-ENERGY-SOUTHERN-AFRICA-58944'80μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 159μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"212μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES677μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin104μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin62μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`86μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'115μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'252μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 7391101μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?117μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?157μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy