Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

36.0 CONFIDENTIAL SECRETARY – GRADE ZRA06 (3 POSITIONS) VARIOUS

A. PURPOSE
Reporting directly to the Director, you will be responsible for providing secretarial and administrative services to the Director, so that he/she operates efficiently and effectively as he/she works towards meeting his objectives.

B. MAIN DUTIES/ACCOUNTABILITIES
• Typing letters of a routine nature or based on precedent from the Director, and departmental team;
• Raising petty cash vouchers to obtain cash in order to buy tea and other beverages;
• Receiving, sorting out all confidential and urgent correspondence from within and outside the Authority for the Director’s attention;
• Ensuring that the filing index is up to date and always maintain effective filing;
• Maintaining a high standard of housekeeping in the Director’s office;
• Receiving and screening telephone calls and visitors to the
• Maintaining an appointments diary, and reminding the Director in good time of the appointments;
• Receiving fax messages from operating divisions as well as clients and sends them as addressed;
• Attending to all general enquiries for the Director to facilitate good communication and dissemination of information;
• Organising and administering the office of the Director and coordinating delegation of functions and assignments by the Director to other Departmental staff;
• Maintaining good customer care relationship with external and internal customers;
• Serving as a link between the Director’s office and other divisions by effectively keeping communication lines open;
• Maintaining confidentiality at all time; and
• Carrying out any other duties as assigned by the Director from time to time.

C. MINIMUM REQUIREMENTS
• Grade 12 School Certificate or General Certificate of Education (GCE) equivalent;
• Diploma in Secretarial/Advance Secretarial Certificate with Shorthand speed of at least 80/90 wpm Shorthand and 55 wpm Typing speed;
• Degree in Business Studies, Social Sciences, Human Resource Management or any equivalent qualification will be an added advantage;
• Minimum two (2) years relevant work experience in a similar organisation; and
• Valid membership to the Zambia Institute of Secretaries.

D. OTHER SKILLS AND ATTRIBUTES
• High level of integrity and confidentiality
• Should be Computer literate
• Personal and organisation skills
• Ability to produce high quality documents
• Highly developed customer relations skills
• Maturity and ability to work under pressure
• Interpersonal and team working skills
• Excellent Communication skills

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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