Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

52.0 PERSONAL SECRETARY - GRADE ZRA 07 (3 POSITIONS)

A. PURPOSE
Reporting directly to the Assistant Director/Assistant Commissioner, you will be responsible for providing secretarial Services to this office and staff so that they operate efficiently and effectively as they work towards meeting the business objectives of the station.

B. MAIN DUTIES/ACCOUNTABILITIES
• Composing routine correspondence, proofreads and/or finalises letters, memorandums, reports or other documents approval or signature of the Station Manager;
• Screening all mail and telephone calls for the Station Manager;
• Managing the Station Manager’s diary;
• Arranges travel and accommodation for the Station Manager;
• Compiling and summarises data or reports from a variety of sources in accordance with specific instructions or procedures;
• Reviews documents for accuracy, completeness and compliance;
• Receiving recording, monitoring and Co-ordinating business correspondence from taxpayers and other units within Zambia Revenue Authority;
• Operating standard office equipment such photocopying and fax machines;
• Preparing purchase and supply requisitions or other documents;
• Maintaining efficient filing and brings-up system for the Station Manager’s Office
as well as for the station;
• Managing efficiently the office of the Station Manager and ensures that all office machines (equipment) are in good working order;
• Maintaining adequate office supplies such as stationery and consumables as well as petty cash;
• Maintaining good relationships with Taxpayers/external clients, ZRA management and staff;
• Arranging meetings for Station Manager with taxpayers;
• Attending to all general enquiries for the Station and facilitates good communication and dissemination of general information;
• Ensuring strict adherence to confidentiality when handling correspondence, reports, appointments etc and
• Planning and assigning the work of Cleaners/Messengers, organizes and coordinates work flow and establishes priorities and deadlines; reviews work for accuracy, timeliness and conformance with procedures and processes.

C. MINIMUM REQUIREMENTS
• Grade 12 School Certificate or General Certificate of Education (GCE) equivalent;
• Certificate in Secretarial or equivalent with Shorthand Speed of 80/90 WPM and Typing Speed of 55 WPM;
• Minimum of two (2) years relevant post qualifying work experience; and
• Fully paid up membership to the Secretaries Institute of Zambia.

D. OTHER SKILLS AND ATTRIBUTES
• Integrity
• Adaptation to change
• Good interpersonal skills
• Good oral and written communication skills
• Personal organization skills
• Computer Knowledge
• Customer service orientation

Work Hours: 8

Experience in Months: 24

Level of Education: Professional Certificate

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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