Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

29.0 ICT OFFICER -CUSTOMS SYSTEMS SUPPORT (4 POSITIONS) – ICT AND IPM DEPARTMENTS

A. PURPOSE
Reporting directly to the Senior IT Officer – Customs System Support, the job holder will develop where prescribed, computer systems in ZRA and to ensure their services and facilities meet business needs through integration of various systems as well as to provide support for any outsourced systems.

B. MAIN DUTIES/ACCOUNTABILITIES
• Carrying out system development and implementation for systems that will assist in achieving a sustainable increase in revenue collection;
• Documenting all systems developed according to system development standards and ensure that the accepted methodology is followed;
• Carrying out system troubleshooting tasks and make recommendations to avoid future occurrence of similar problems;
• Strengthen existing information systems to enhance efficiency, coordination and complete integration between various ZRA systems;
• Develop and implement ICT systems development standards and procedures;
• Ensure that system enhancements are affected as prescribed; and
• Ensure that system amendments are tested before installation.

C. MINIMUM REQUIREMENTS
• Grade Twelve (12) School Certificate or General Certificate of Education Equivalent;
• Bachelor’s Degree in Computer Science, Computer engineering, Information Systems technology, electronics and telecommunications engineering/technology
• Experience in designing and developing systems using technologies (e.g. ASP, VB, COM+, C#, SQL Server, etc.) and/or Java (Java/JSP/JSF/Spring programming, Java Servlets, Java Beans, JEE, Java Web Services) and Oracle in a distributed environment (e.g. IIS, COM+, COM/DCOM);
• Minimum of two years relevant post qualifying work experience in the Information and Communication Technology profession; and
• Must be a member of ICTAZ or any other relevant professional body.

D. OTHER SKILLS AND ATTRIBUTES
• High level of integrity
• Self-motivated
• Good personal organization
• Accommodating personality
• Self-disciplined
• Principled
• Analytical Skills
• Information Technology technical skills
• Oral and written Communication skills
• Problem solving skills

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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