Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

56.0 REVENUE OFFICER - GRADE ZRA07 (4 POSITIONS) - DOMESTIC TAXES DIVISION

A. PURPOSE
Reporting to the assigned Supervisor, the job holder will be responsible for providing Taxpayer Services and Returns & Payments functions and other various responsibilities aimed at ensuring tax compliance and operational efficiency.

B. MAIN DUTIES/ACCOUNTABILITIES
• Registering taxpayers correctly and in line with set targets;
• Updating taxpayer demographics timely and maintains a clean Taxpayer register;
• Carrying out deregistration of inactive taxpayers;
• Following up non-filers and unaccompanied returns timely;
• Resolving data errors on taxpayer accounts timely;
• Processing all applications in line with the guidelines and the taxpayer charter;
• Daily preparation and updating of revenue expectations;
• Acknowledging and maintaining a register of taxpayer correspondence;
• Issuing forms, leaflets and other documentation as necessary;
• Correcting data errors on Taxpayer Accounts as assigned;
• Ensuring all physical documents are properly filed;
• Implement the Performance Management Development System in accordance with HR guidelines;
• Attending to taxpayer inquiries; and
• Implementing risk management in all work processes.

C. MINIMUM REQUIREMENTS
• Grade 12 School Certificate or General Certificate of Education (GCE) equivalent;
• Diploma with a bias in Accountancy, Banking & Finance, Commerce, Economics, Business Administration or Law. Professional qualifications such as ACCA, CIMA, CPA, ZICA; and
• Minimum of One (1) year relevant post qualifying experience.

D. OTHER SKILLS AND ATTRIBUTES
• Good interpersonal skills;
• Self-motivated;
• Integrity;
• Result oriented with sense of urgency;
• Ability to work independently;
• Adaptation to change;
• Good oral and written communication skills;
• Personal organization skills;
• Computer Knowledge; and
• Customer service orientation.’

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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