Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

18.0 INSPECTOR - GRADE ZRA05 (6 POSITIONS) - DOMESTIC TAXES DIVISION

A. PURPOSE
Reporting directly to the Senior Inspector, the job holder will be responsible for managing a team of Assistant Inspectors and executing various responsibilities aimed at ensuring tax compliance and operational efficiency.

B. MAIN DUTIES/ACCOUNTABILITIES
• Providing technical guidance to Assistant Inspectors and taxpayers;
• Ensuring timely resolution of disputes;
• Providing information on potential risk areas within the line of work;
• Promoting taxpayer voluntary compliance through taxpayer education, efficient front-office service, and outdoor engagements;
• Ensuring accurate taxpayer demographics and manage deregistration of inactive taxpayers;
• Processing all taxpayer applications in a timely manner;
• Overseeing the processing of applications, including compliance checks for various tax types;
• Conducting compliance checks on unsubmitted returns, following up with non- filers and unaccompanied returns;
• Managing correspondence, ensuring timely responses and maintaining a register of all taxpayer engagements/contacts;
• Providing input for the preparation and updating of revenue expectations;
• Preparing performance and other relevant management reports; and
• Implementing the Performance Management Development System in accordance with HR guidelines.

C. MINIMUM REQUIREMENTS
• Grade 12 School Certificate or General Certificate of Education (GCE) equivalent;
• University Degree with a bias in Accountancy, Banking & Finance, Commerce, Economics, Business Administration or Law. Professional qualifications such as ACCA, CIMA, CPA;
• Minimum of three (3) years relevant post qualifying work experience; and
• Inspector of Taxes, Basic ITE, VAT 1, Auditing Skills VAT 2 or Local Excise course Certificate will be added advantage.

D. OTHER SKILLS AND ATTRIBUTES
• Analytical Skills;
• Supervisory Skills;
• Good inter-personal skills;
• Good oral and written communication skills;
• Personal organization skills;
• Computer Knowledge; and
• Customer service orientation.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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