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ATM POS Analyst job at Zambia National Commercial Bank Plc
Zambia National Commercial Bank PLC
Website :
387 Days Ago
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Vacancy title:
ATM POS Analyst

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

Zambia National Commercial Bank Plc

Deadline of this Job:
Thursday, April 04 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, March 21 2024, Base Salary: Not Disclosed

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Learn more about Zambia National Commercial Bank Plc
Zambia National Commercial Bank Plc jobs in Zambia

JOB DETAILS:
Job Purpose
To deploy, maintain, monitor and support Point of Sale (POS) terminals to ensure concomitancy and availability is upheld and participation in the support, maintenance and enhancing business processes and procedures that are driven by IT services.

Job Responsibilities
• Facilitate successful installation of POS software applications, networking and security functionality
• Ensure all relevant documentation prior to installation of POS Application is in place
• To ensure Systems high availability of critical EFT and transaction switching platform systems in accordance with the set SLA targets. including:
• Postilion Real-time Systems (ATM App , eftcZNCVasDriver, eftcHypercomBase5 ,Real Time Framework ,Post Card, NFS )
• Postilion Office
• Stratus Server
• Auto-Recon Server
• Proview Server
• VeriCentre
• Visa Edit package
• Journal Viewer App
• DR Postilion Systems
• Terminal Management System (TMS)
• To uphold all aspects of the ISO 8583 Postilion Payment Processing software
• Installation, Configuration and maintenance of new and existing ATMs/POS
• To ensure replication is working on the DR server for the servers supporting the Switch
• Ensure the Remote terminal manager has up to date applications for Agent Banking, Card Operations and Merchant services for both Vx520c & Vx675 as well as ensure terminal details are in sync on Postilion and VeriCentre
• Plan, coordinate and implement new innovative E-business projects in the bank
• Ensuring proper change control procedures are followed
• Ensure the report server for Card Operations is ready for their daily operations – Report generation
• To resolve advanced user queries related to the terminal driver and transaction switching environments through Ad hoc liaison with external service / solution providers.
• To resolve advanced user queries related to financial transactions on agency banking, mobile banking, merchant services (POS) and ATMs
• Generate reports relating to cash-out transactions to enable Agency banking to produce commissions for customers
• Perform unit and integration testing on systems related to the terminal drive and transaction switching environments
• To offer high level support to visa payments, queries related to transactions, processing of visa settlement files and issues requiring technical assistance
• To offer high level support to reconciliation team for issues that require technical assistance
• To analyze reconciliation results and communicate with reconciliation team to ensure correct outcomes of reconciliation.
• Plan, manage and coordinate with vendors(techu-rate) on smooth running of the recon tool
• To ensure conformity to EMV standards for ATM and POS and keeping up-to-date with EMV enhancements with specific emphasis on compliance as well as certifications in the same.
• To be a technical point-of-contact for the assigned functional areas i.e. Business driven projects
• Analyze and review business application setups and facilitate all the user acceptance tests (UAT) in the ITBA section
• Reviewing business requirements with the business analysts and stakeholders for ATM, POS, mobile banking and reconciliation systems.
• Help improve availability and connective of terminals as well as contribute to better ways of managing them
• Ensure availability of the mobile banking services and other related EFT systems
• Assisting with meeting compliance requirements, such as PCI DSS
• Ensure proper terminal management process and procedure are adhered
• Ensure that all risks applicable to your area are identified, assessed, reported and captured in the risk register.
• Ensure accurate and complete reporting of risk events within the stipulated time line (i.e. 7 calendar days)
• Ensure all emerging risks are reported and mitigating factors put in place
• Identify, monitor and report Key Risk Indicators (KRIs) in your respective unit/department
• Ensure that you are operating within the given risk appetites and report any breaches promptly
• Implement and Close all audit recommendations, identified control weaknesses from Risk
• RCSAs, Consultancy reports or Customer complaints and risk events
• Participate in the annual review of procedure manuals when requested
• Ensure you familiarize yourself with and adhere to the Zanaco Enterprise risk management framework and participate in risk management trainings organized by IRM
Requirements

QUALIFICATIONS/EXPERIENCE
Education: University Degree preferably
BSc. Computer Science or related field.
Added advantage: working experience with EFT banking systems and awareness of ISO 8583 standards

Professional:
• Effective oral and written communication skills with the ability to communicate in both technical and non-technical terms.
• Ability to analyse and research information
• Basic knowledge & understanding of Transaction switching and ISO8583
• Messaging
• Database Management skills especially in MS SQL and MySQL. certification will be added advantage
• Team player with the ability to work independently as needed
• Operating System management Windows Operating system, Linux operating Systems
• Knowledge of general EFTs a must
• Excellent Systems analytical skills a must
• Knowledge of programming language a must
• Knowledge of Postilion an added advantage
• Knowledge of POS configuration and installation an added advantage
• Goal oriented and able to work under pressure with minimum supervision
• Team player
• Technical troubleshooting and reverse engineering abilitieS
• Certifications Required: ITIL Foundation

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Banking/ Finance jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, April 04 2024
Duty Station: Lusaka
Posted: 21-03-2024
No of Jobs: 1
Start Publishing: 21-03-2024
Stop Publishing (Put date of 2030): 21-03-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft716μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-ATM-POS-Analyst-job-at-Zambia-National-Commercial-Bank-Plc-58082' AND `published` = 1171μs9.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-ATM-POS-Analyst-job-at-Zambia-National-Commercial-Bank-Plc-58082'76μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration203μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'129μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field120μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'97μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1116μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'174μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`253μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'76μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc169μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`323μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid166μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid123μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-ATM-POS-Analyst-job-at-Zambia-National-Commercial-Bank-Plc-58082'100μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 181μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"415μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.13ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin112μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin99μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`97μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'156μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'330μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 2210127μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?192μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?3.65ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy