Summary
Date Posted: Monday, August 12 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Responsibilities
• Assist management Troubleshoot hardware, software and network operating system Plan, design and
implement the information technologies.
• Recognize the objective and generate a vision for the members of the team.
• Coordinating the activities of the team office to guarantee maximum efficiency.
• Recognize the client requirements to ensure maximum customer satisfaction.
• Responsible for managing the technical functions in coordination with Manager – Infrastructure and
Cyber Security in relation to its business activities both current and future.
• Manage the technical team within the technical services operations.
• Provide training and mentorship to the technical members with the necessary training to deliver the
expectations of the technical department.
• Ensure company commitments to the customer are achieved from technical compliance and SLA perspective.
• Manage relationships with ICT suppliers both locally and internationally.
• Monitor and report on activities and provide relevant management information for appropriate and
timely decision-making.
• Assist in planning, organizing, and coordinating technical projects.
• Support the in risk assessment and mitigation for technical projects.
• Assist in the development and implementation of disaster recovery plans.
• Assist in the development and implementation of security measures
• Ensure to assist in the evaluation and selection of technical vendors and suppliers.
• Ensure to assist in troubleshooting technical issues and providing solutions.
• Ensure that ALL support and maintenance calls for the systems are logged and processed
• Responsible for ensuring that safety measures are taken and available equipment is used in all
situations where required.
• Assist with preventative maintenance of NData’s core Infrastructure as instructed by the Line Manager
• Contribute to the promotion and development of the Netone’s culture of excellent customer service
• Ensure daily, weekly, monthly and quarterly reviews are carried out with regards to PCI
Environment

Job Skills And Qualifications
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
• Bachelor’s Degree in Computer Science, Information Technology Degree
• Must have any professional technical/ certifications in line with the ICT profession (CCNA Cisco Certified Network Association Certification and CCNP Cisco Certified Network Professional Certification, Fortinet etc)
• Must have 5+ years of work experience of 2 years which must have been at a supervisor/senior level or holding a similar role.
• Must have expertise in deploying, configuring, and managing the firewalls, routers, switches, wireless access points, installation, and configuration of Windows servers.
• Must have expertise on VMware and Hyper-V virtualization.
• Good understanding of the ICT Industry
• Excellent technical knowledge and application in administration on Windows Servers and Desktop Operating System
• Excellent knowledge of Configuring/Troubleshooting Routing protocols – EIGRP, OSPF, BGP
• Excellent knowledge of Configuring/Troubleshooting Application protocols – HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
• Configuring/Troubleshooting of Network Monitoring software.
• Configuring/Troubleshooting of Wi-Fi Access Points.
• Management and supervisor skills
• Ability to install and administer computer hardware, software and networks
• Team-building skills
• Analytical and problem-solving skills
• Decision-making skills
• Effective written communications skills
• MUST HAVE a valid driving license with 2 years plus driving experience.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
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