Summary
Date Posted: Friday, November 10 2023, Base Salary: Not Disclosed

JOB DETAILS:
1. Purpose of the Job
Oversee the modelling and development of transaction and technology-based products using innovative ideas to competitively serve customers better.

2. Key Responsibilities
• Responsible for developing business models and documenting business cases for internal Green Light and Product Approval Committees.
• To prepare corporate transactional product information and support literature preparation
• To liaise with ICT and Business to customize new solutions for customers.
• To create standard product documentation for new products
• To advise on drafting and enforcing new sales techniques and processes for electronic products, cash management, and trade services
• To ensure smooth handover of completed new transactions, electronic and other tailor-made products to relevant and respective operative departments.
• To ensure 100% transaction revenue collection, correct General Ledger mapping, and tracking of transfer pricing revenue on all electronic and cash management products.
• Establish and monitor corporate customer Service Level Agreements, Memorandum of Understanding, Agreements and Nondisclosure Agreements
• Serve as alternate Secretary to the Green Light Committee and lead in scheduling the GLC meetings and setting the agenda.
• Lead in understanding products, propositions, and market/customer dynamics and provide appropriate feedback. Research, create, and follow up on the target list for potential new business.
• Study and analyse customer behavior and requirements and provide appropriate solutions.

3. Qualifications & Experience
• Full Grade 12
• University Degree in Economics, Business Administration, Social Sciences and any Finance-related field of study.
• Degree in Business Related Field/ Accounting/E-Commerce/ IT/ Production (Project) Management or the equivalent At least three (3) years of banking experience with a high focus on customer service.
• Certifications: Certification and membership with reputable institutions and recognized bodies will be an added advantage for good communication, interpersonal, and presentation skills.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• If you meet the above requirements, kindly submit your application letter together with certified copies of qualifications and a detailed Curriculum Vitae to:
• The Head – Human Capital and Administration National Savings and Credit Bank P.O. Box 30067 LUSAKA
• Or you can e-mail your application to jobs@natsave.co.zm . The closing date for receiving applications will be 26th October 2023. Please note that only shortlisted candidates will be contacted.

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