Summary
Date Posted: Thursday, November 07 2024, Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the Job
Reporting to the Manager ICT, the job holder will design, develop, test, and maintain software applications and systems that meet the needs of end users and the business. He/she will collaborate with cross-functional teams to ensure software solutions are aligned with technical requirements, industry standards, and business objectives, while also troubleshooting issues and continuously improving existing systems.
Main accountabilities
• Ensures that databases are tested for security, confidentiality, integrity and other attributes/requirements consistent with MWSC requirements and business needs
• Responsible for daily, weekly and monthly ERP backups. Uses SQL Server maintenance plan for backup and recovery; uses SQL Mirroring, Log Shipping, SQL Replication and Clustering to maintain and provide High Availability, scalability and resilience
• Responsible for source code version control and to promote changes from one instance to another; and uses other relevant tools and techniques in database administration
• Audit routine security in Microsoft Navision ERP to ensure all users are appropriately supported for their work.
• Resolving tickets raised via the MWSC helpdesk system
• Training users on the modules in the ERP
• Designs solutions, write code, perform unit testing, develops appropriate artifacts / documentation, and facilitates final delivery using business system tools.
• Interacts with key business and technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers.
• Identifying business process improvements, work-arounds, and modifications, while providing support and training to software end-users.
• Automating business processes in the ERP (Willing to learn the CAL programming language in Microsoft Navision Business Central)
• Creating web based applications to automate business processes
• Creates and document detailed software implementations/code while ensuring that their code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
• Understands business problems, risks and opportunities as well as the business objectives and recommend solutions to ensure that the systems in place today and for the future, are the most appropriate. Highlight and identify gaps in existing business systems and processes and frame these problems.
• Continually evaluates performance of current tools and processes to meet business objectives
• Meets and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements.
• Uses data analysis tools (Power BI/Microsoft Excel) to analyse data and prepare reports.
• Analyzes business systems and makes recommendations for continuous improvement

Knowledge and Skill Requirements
• Grade 12 Certificate with 5 ‘O’ Levels
• Degree in IT, Computer Science or Computer Engineering
• At least three (3) years of experience with required business systems (i.e. ERPs & Automation of Business systems and in designing, developing, scripting and testing application interfaces
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees to careers@mwsc.com.zm  not later than Wednesday, 20th November 2024.
• Please use your name & position being applied for in the Subject.
• Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply.
• Applications should be addressed to:
• The Director Human Resources and Administration
Mulonga Water Supply and Sanitation Company Limited
Musonko House, Kabundi Road
P O Box 11712
CHINGOLA.
• “Mulonga – “Towards Purified Excellence”

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