Summary
Date Posted: Friday, July 12 2024, Base Salary: Not Disclosed

JOB DETAILS:
1.0 Purpose
Reporting to the Commissioner General, the position will be responsible for Line management and leadership of the Corporate Services Division including the following Departments: Human Resource; Finance; and Administration.

2.0 Key Responsibilities
• Plans, coordinates, controls and manages the Corporate Services function and to ensure that the Division’s strategic and action plans are achieved;
• Coordination of the work of the Division and prioritisation of the demands on resources from within the Division;
• Provide support to the operating and other ZRA Departments and Divisions;
• Ensure all ZRA expenditures are properly accounted for and that all revenue collected is as soon as practically reasonable accredited to the Treasury
Ensure the efficient, effective and timely provision of Human Resource strategies and policies so that the Human resource function provides the support and contribution required to all parts of the ZRA through:
• resourcing and development;
• employee relations and support services
• performance management;
• human resource business partnership; and
• domestication of culture, ethics and corporate values.
Advise, plan, control and manage administration policies that support the ZRA business to enable the Authority achieve its corporate goals to the satisfaction of stakeholders through the provision of timely, cost effective and efficient support service in:
• procurement & supplies;
• transport & security; and
• building projects;
• general administration.
Encourage innovation and apply change management methods to support organizational change initiatives;
Manage and effectively supports the performance and personal
Resource Management:
• development plans of staff to achieve the Division’s objectives as well as individual staff aspirations; and
• Identify and mitigate personnel related risks and especially integrity risks, demonstrating a zero-tolerance approach to malpractices.
Ensure that ZRA corporate values are understood and demonstrated by all staff in the Division and entire organisation.

3.0 Requirements
• Grade 12 School Certificate or General Certificate of Education (GCE) equivalent;
• First Degree in Economics, Business Administration, Public Administration, Human Resource, Law, Accounting, Commerce or Trade, or Fully qualified Chartered Accountant or equivalent;
• Master’s Degree in Economics, Human Resource, Financial Management, and/or Business Administration or related field;
• Minimum of 10 years post first degree qualifying experience with at least 6 years at Management Level or equivalent for external applicants;
• Membership of a professional body;
• Leadership experience in a unionized setting is required;
• Understanding of civil service operations is added advantage;
• and Practical experience in providing Human Resources, Financial management or Administrative support functions in a tax administration environment will be an added advantage;

4.0 Skills And Attributesg
• Good understanding of the ZRA operations & divisional inter-linkages
• Understanding of the ZRA Taxpayer Charter & Administrative policies
• Procurement Act
• Labour laws
• Public Finance Act
• Appreciation of ZRA revenue targets and collection procedures
• Appreciation of ZRA Corporate Values

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure
• Only candidates meeting the above role specifications and competencies should apply enclosing their detailed Curriculum Vitae which should include details of residence, contact phone numbers/email address, vital statistics, three (3) referees with their contact numbers and email addresses.
• Kindly ensure that you attach only relevant photocopies of your professional qualifications.
• Applications should reach the undersigned not later than 19th July, 2024 at 17:00 Hours through the following email address to apply, ZRASMMCareers@zra.org.zm .
• The Commissioner General
• Zambia Revenue Authority
• P. O. BOX 35710
• LUSAKA

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