Vacancy title:
Contact Center Officer
Jobs at:
AB Bank ZambiaDeadline of this Job:
Wednesday, March 06 2024
Summary
Date Posted: Wednesday, February 21 2024, Base Salary: Not Disclosed
JOB DETAILS:
Job Requirements – Contact Center Officer
Required Skills
• Minimum Diploma in business related field and Microsoft office proficiency
Experience in a Contact Centre managing inbound and outbound calls
Experience in managing customer queries via social media
Tasks & Responsibilities
• Client facing and query handling
Good knowledge of banks products and services Experience in Sales
Attend to customer queries, comments, and questions through various platforms (Calls, Social Media, and Websites)
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Postgraduate Degree
Job application procedure
• Interested and qualified? Click here to apply
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