Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

All Interested Applicants / All Sources

For USEFM – FP grade is 8.  Actual FP salary authorized by Washington D.C.

Security Clearance Required:

Public Trust – Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:

The U.S. Mission in Lusaka, Zambia is seeking eligible and qualified applicants for the Dispatcher in the General Services Office.

Supervisory Position:

Yes

Relocation Expenses Reimbursed:

No

Duties

The incumbent is responsible for the oversight and distribution of transportation tasks to Chauffeurs to fulfill official transportation requests by Embassy staff and other authorized personnel. Coordinates among users and drivers to meet requests and ensure efficient operations; handles emergency transportation requests as needed.
Arranges work shifts, shuttle and other official trip schedules to meet all transportation needs. Serves as team leader to provide guidance and direction to chauffeurs on vehicle operations, safety measures, as well as specific instructions on transporting VIPs. Reports any inappropriate behavior and rule violation; ensures compliance with safety regulations.

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a:

Low Risk/Non-Sensitive security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (06 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

Completion of secondary school is required.

Please address this factor in your ERA application under Education.

Evaluations:

You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents.  Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

Experience:

Two years of professional driving experience in host country, plus one year motor vehicle dispatcher or fleet management experience is required. One-year supervisory experience is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language: 

English – Good working knowledge; written & spoken. Local language – Good working knowledge; written & spoken

Please address this language requirement in your ERA application. 

Job Knowledge:

Good knowledge of host country traffic laws, vehicle licensing, registration, and procedures. Detailed knowledge of host country streets, traffic patterns, and commonly visited locations.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

Must be able to exercise independent judgement in setting work priorities. Must be able to identify problems quickly and determine the best course of action. Must be able to make effective and ethical decisions in the event of vehicle accidents to protect life and government property. Strong leadership, technical, and administrative skills. Standard keyboard skills. Standard
skills in Microsoft Word, Excel, and Outlook applications.

Please address this factor in your ERA application under Major Duties and Responsibilities.

How to Apply

How to Apply:

Click the “Apply to This Vacancy” button at the top of the page to begin your application.  For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job-related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves.  We invite qualified applicants from all backgrounds to apply.

Required Documents:

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• • Residency Permit (if applicable)

• • Work Permit (if applicable)

• • University Degree (if applicable)

• • University Transcript (if applicable)

• • Language Scores (if applicable)

• • Driver’s License (if applicable)

• • Certificate (if applicable)

• • Professional License (if applicable)

In addition, Eligible Family Member (EFM) Applicants must submit:

• • Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)

• • Passport copy

• • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

• • SF-50 (if applicable)

Next Steps:

The HR Office will contact successful applicants.  For more information on applying for jobs or employment with us, please visit the U.S. Mission website Homepage – U.S. Embassy in Zambia or follow us at U.S. Embassy Zambia | LinkedIn

Thank you for your application and your interest in working with us.