Summary
Date Posted: Wednesday, July 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
The Engineer Data Centre Infrastructure Administrator
will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. The officer – will be in-charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.

Key Responsibilities
Storage Provisioning
• Provision Storage for Data Centre Clients.
• Support Data Centre clients on Storage requirements and backup services
• Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
• Re-label SAN ports to show that they are no longer used postmigration.
• Maintain backups for all systems and client repositories
• Implement cloud technologies and monitor their performance
Cloud Services Provisioning
• Virtual machines provisioning
• Implement Software and patch updates
• Support decommissioning efforts
Network Management
• Implement security for all network nodes
• Monitor the operations of network links
Customer Services
• Handle support calls and advise clients in customer friendly manner.
• Report on all matters affecting service quality
Inventory Management
• Maintain an up-to-date schedule of the equipment in the datacenter
• Maintain data on Client Equipment and all required attributes.
System Health Checks
• Perform basic daily and weekly system health checks to ascertain system uptime;
• Ensure compliance to privacy and security standards at all times
• Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.
Incident Management System
• Update the incident management system with appropriate information whenever any incident occurs.
• Resolve any relevant incidents.
Reporting

Minimum Qualifications
• Bachelor’s Degree in Information Technology, Computer Science or related Field
• Member of ICTAZ – Mandatory
Key Competencies and Skills
• Good knowledge of Virtualization
• Good knowledge of Storage Administration
• Has extensive technical knowledge in data Centre operations
• Applies broader knowledge of standards to work assignments
• Enhances his/her technical knowledge through continuous learning
• Identifies problems/issues.
• Strength in network inspections and cable management
• Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
• Integrates/evaluates multiple factors to develop creative practical solutions.
• People Skills
• Project Management
• Communication skills
• Ability to follow and strictly adhere to procedures
• Analytical thinking
• Wide knowledge of risks and threats;
• Ability to prioritize risks and threats to network systems;
• Ready to consult widely and efficiently and work as a team with other IT specialists;
• Ability to quickly respond to any user query;
• Quick learner, eager to leverage new technologies in a dynamic team environment;

Years of Experience Required
• Minimum of three (3) years of informationtechnology experience with a focus on networks and Storage administration


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• To apply for this job please visit infratel.enchito.co.zm.

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