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Front Of House Manager job at New Fairmount Hotel
New Fairmount Hotel
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255 Days Ago
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Vacancy title:
Front Of House Manager

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Restaurant & Hospitality ]

Jobs at:

New Fairmount Hotel

Deadline of this Job:
Monday, August 12 2024 

Duty Station:
Within Zambia , Livingstone, South - Central Africa

Summary
Date Posted: Monday, July 29 2024, Base Salary: Not Disclosed

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Front Of House Manager job at New Fairmount Hotel
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JOB DETAILS:
New Fairmount Hotel in Livingstone, Zambia are looking for an experienced and qualified Front Of House Manager to report directly to our Senior Management.
Job Title: Front Office / Reception Manager

Qualification, Experience and Competencies:
• Bachelor’s Degree and/or a Higher Diploma in Business / Management related subject.
• Minimum of 2 years Managerial experience ideally in hospitality.

Job Specification
• To ensure that visitors and clients are received in an excellent and professional manner and that all reception areas always operate a high-quality service.
• To supervise the professional greeting of clients and visitors, to the highest standards.
• To manage room reservations ensuring that the bookings team are processing all
enquiries accurately.
• Recruitment, induction and training of receptionists and meeting room co-ordinators
• Appraisals and performance management of staff, including monthly meetings.
• Leading, monitoring, motivating and inspiring the team; providing guidance and
support.
• Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services On-going development of skills and knowledge for the FOH team.
• Produce, manage and operate the reception rota.
• Manage the implementation for any change or upgrade in software systems.
• Monitor budget and produce weekly/monthly reporting where applicable
• Supervise the co-ordination of VIP Functions and even

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, August 12 2024
Duty Station: Lusaka
Posted: 29-07-2024
No of Jobs: 1
Start Publishing: 29-07-2024
Stop Publishing (Put date of 2030): 29-07-2066
Apply Now

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