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Head SME job at Liquid Intelligent Technologies Zambia
Liquid Intelligent Technologies Zambia
Website :
500 Days Ago
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Vacancy title:
Head SME

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

Liquid Intelligent Technologies Zambia

Deadline of this Job:
Wednesday, December 13 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, November 29 2023, Base Salary: Not Disclosed

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Learn more about Liquid Intelligent Technologies Zambia
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JOB DETAILS:
• Are you a dynamic leader with a passion for driving business growth and implementing transformative changes? We are seeking a highly motivated and experienced Head of SME to oversee our systems transformation initiatives, lead sales generation efforts, and drive customer retention strategies within our organization.

Responsibilities:
• Develop and execute a strategic roadmap for transforming SME systems, ensuring seamless integration and optimization of processes.
• Drive sales generation activities, including market analysis, customer acquisition strategies, and relationship-building to expand our SME client base.
• Implement effective customer retention strategies, including personalized engagement initiatives, loyalty programs, and targeted communication campaigns.
• Collaborate with cross-functional teams to identify and implement system enhancements that improve operational efficiency, data analysis, and customer experiences.
• Lead and inspire a team of professionals, providing guidance, mentorship, and fostering a culture of innovation, collaboration, and continuous improvement.
• Stay updated on industry trends, competitive landscape, and emerging technologies to drive innovation and maintain a competitive edge.

Qualifications:
• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field. A master’s degree is a plus.
• Proven experience in a senior role focused on SME operations, system changes, digital onboarding, sales generation, and customer retention.
• Strong understanding of SME operations, digital onboarding processes, sales strategies, customer relationship management, and customer experience best practices.
• Demonstrated experience in leading and managing complex system change projects and digital initiatives within the SME segment.
• Excellent project management skills, including the ability to prioritize tasks, manage resources, and deliver results within defined timelines for SMEs.
• Proficient in change management methodologies, digital marketing techniques, and CRM platforms, with a focus on SMEs.
• Strong analytical and problem-solving skills, with the ability to gather and interpret data to drive informed decision-making for digital onboarding, sales generation, and customer retention within the SME segment.
• Exceptional communication and interpersonal skills, with the ability to build relationships, negotiate effectively, and collaborate with diverse stakeholders, including SME owners and executives.
• Proactive mindset, with a strong sense of ownership, accountability, and a drive for continuous improvement in system changes, sales generation, and customer retention through digital transformation within the SME segment.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• If you are ready to lead our SME vertical through systems transformation, sales generation, and retention efforts, we invite you to submit your resume and a cover letter highlighting your relevant experience and achievements.
• Please forward your Cover letter and CV to recruitment.zambia@liquidtelecom.com , clearly indicating the title of the Job applied for in the subject and complete a simple questionnaire in the link here.
• Closing date for all applications is 8th December 2023 .

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, December 13 2023
Duty Station: Lusaka
Posted: 29-11-2023
No of Jobs: 1
Start Publishing: 29-11-2023
Stop Publishing (Put date of 2030): 29-11-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1114μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'182μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`257μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'73μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc178μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`336μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid124μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid133μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Head-SME-job-at-Liquid-Intelligent-Technologies-Zambia-53495'75μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 167μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"365μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.03ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin101μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin92μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`85μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'90μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'211μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 571164μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?100μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?178μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy