Summary
Date Posted: Monday, July 22 2024, Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the position:
• To assist in the efficient running of the Onboarding HUB through sound management and good administration practices
• To promote a positive image of KBC as the first point of Client contact.
• To oversee the day-to-day activities of our the HUB by ensuring efficiency productivity and positive working environment.

Minimum Requirements:
• Degree/ Diploma in Business Management or relevant qualification
• At least 5 years proven experience in managing Onboarding HUB/ Contractor Management
• Strong leadership
• Advanced Computer Literacy
• Strong admin and communication skills and the ability to engage well with people.

Main Responsibilities:
• Monitoring and controlling HUB activities to ensure a streamlined onboarding process is established and maintained
• Bottleneck identification and implementation of solutions to resolve
• Engagement with Contractors to hear and address concerns concerning the Client’s onboarding process and/or KBC service delivery
• Feedback to Stakeholders regarding all aspects of the HUB activities
• Conduct Investigations on contracting Companies
• Oversight of the entire HUB workspace to ensure safe working conditions for all
• Supervise and lead team by fostering a positive and collaborative culture.
• Liase with Companies daily regarding Compliance, challenges, and queries
• Assist with capturing training on SAP and or checking Deficit report on SAP.
• Coordinate Safety & Compliance Report to client and management
• Implement internal processes to improve efficiency and reduce cost.

Skills Required:
• Problem Solving skills
• Aptitude for Cross- Training
• Ability to multi-task under pressure
• Desire to achieve high standards of Customer Service

Work Hours: 8

Experience in Months: 60

Level of Education: Postgraduate Degree

Job application procedure
• To apply for this job email your details to zambiajobs@workforcestaffing.africa 

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