Summary
Date Posted: Monday, January 27 2025, Base Salary: Not Disclosed

JOB DETAILS:
ASA Microfinance Zambia Limited, incorporated under the Companies Act of Zambia of 2017 and an affiliate of ASA International (www.asa-international.com), one of the largest microfinance companies in the world. We are hereby solicitating a vacancy for a Human Resource & Administration Manager to be part of our team. ASA Zambia is an equal opportunity employer who promotes dynamic, loyal and committed men and women who have passion for people’s socio-economic development to fill in the following positions for immediate appointment.
The HR & Admin Manager, will be responsible for leading and managing all human resource functions, including recruiting, onboarding, training and development, compensation, performance management, employee relations, and compliance. S/he will also be responsible for managing administrative functions within the HR department

Job Responsibilities:
• Provide advice and counsel to Country CEO, direct reports, senior managers on staff labor regulatory requirements
• Serve as a key member of the senior leadership team providing leadership and input to management peers regarding developments and trends in the labor market.
• Develop and implement HR policies, procedures, and programs that align with the organization’s goals and culture
• Oversee the recruitment and onboarding process, ensuring a positive candidate experience and compliance with all employment laws
• Manage employee performance and development process, including conducting performance evaluations and providing coaching and feedback
• Develop and implement employee training programs to ensure employees have the necessary skills to perform their jobs effectively
• Administer employee benefits programs, including NHIMA, NAPSA, and other benefits
• Manage employee relations issues, including investigations and resolution of employee complaints as well as overseeing the disciplinary processes and procedures
• Maintain compliance with all local employment laws and regulations
• Manage the HR budget and report on HR metrics to management and the board
• Local Board reporting
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities (e.g. electricians, plumbers etc.)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)

Academic Qualifications and Expectations:
• Bachelor’s degree in human resources, Business Administration, or related field. A master’s degree in human resources or related field will be an added advantage.
• At least 5-7 years of experience in an HR leadership role, with a minimum of 3 years in an administrative role.
• Strong knowledge of HR policies, procedures, Industrial relations and labour laws.
• Excellent organizational and time-management skills.
• Detail-oriented with strong problem-solving skills.
• Ability to handle confidential information with discretion
• Conflict resolution skills
• Ability to develop and implement HR strategies and programs
• Experience in managing and developing teams
• Strong leadership and management skills, with experience managing and mentoring staff.
• Proficient in Microsoft Office and other HR software applications.
• Full membership in the Zambia Institute of Human Resource Management (ZIHRM) is MUST.

Reporting Line
The Human Resource & Administration Manager shall report to the Chief Executive Officer (CEO).
Job location: Lusaka, Zambia
Compensation & Benefits
• Gross monthly salary ZMW20,000
• 2-year Contract (Renewable; Performance dependent)
• Gratuity – 25% of basic at end of contract
• Other benefits as per company policy

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• If you feel you are the right fit for the above-mentioned position, please apply with your resume and a cover letter (as a single document) to the following email address before the deadline
• Application Deadline: 5th February 2025
• Please Note: Only complete applications (cover letter and resume) will be considered, and only shortlisted candidates will be contacted.
• We stand for diversity and inclusion. Therefore, we warmly encourage everyone to apply, regardless of gender, background, ethnicity, age, religion, etc.
• “ASA Microfinance Zambia limited aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective race, age, gender, class ethnicity, disability, location, and religion. Qualified women are particularly encouraged to apply”.

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