Human Resource Manager job at ExpressCredit Zambia
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Human Resource Manager
2025-04-14T15:13:40+00:00
ExpressCredit Zambia
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_2576/logo/Express%20Credit%20Zambia.jpg
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Consulting
Human Resources
ZMW
 
MONTH
2025-05-31T17:00:00+00:00
 
Zambia
8

Express Credit is a global consumer finance company operating in Zambia and three surrounding countries, including Namibia, Botswana, and Lesotho. We operate a multi-channel lending platform for private and government sector employees underserved by mainstream financiers. As a good corporate citizen, our goal is to help people in need of short-term and long-term financial assistance – all of which make a meaningful and lasting impact on the local communities.

ExpressCredit is a game-changer and one of the fastest microlenders in the country. A combination of new technologies, mobile sales, and a network of branches and direct sales positions as well for growth and building a sizeable, well-performing loan portfolio. We are looking for a suitably qualified, competent, and highly motivated professional based in Lusaka to fill the position of Human Resource Manager.

As an HR Manager at ExpressCredit, you will drive the planning, recruitment, and development of our workforce, ensuring our team is well-supported and aligned with company goals. Your role is central to maintaining a positive organizational culture, competitive compensation, and effective HR operations.

RESPONSIBILITIES

  • Manage Full-cycle recruitment projects for Backoffice roles and ensure effective recruitment process throughout all organization.
  • Oversee Onboarding & Offboarding Processes.
  • Maintain HRIS & Payroll Accuracy: Handle updates in HR information systems, coordinate payroll inputs, and ensure compliance with statutory obligations
  • Support a Performance-Driven Culture: Coordinate performance review cycles, promote regular feedback practices
  • Handle Employee Relations & Labor Law Compliance: Act as a trusted advisor to employees and managers.
  • Address concerns, manage conflict resolution, and ensure compliance with Zambian labor laws.
  • Promote Employee Engagement & Culture Initiatives: Lead culture-building activities including team events, wellness campaigns, surveys, and recognition programs to retain fintech talent.
  • Plan and manage staffing needs through effective recruitment, selection, and onboarding processes.
  • Develop competitive compensation packages and administer benefits, aligning with market benchmarks and company policies.
  • Prepare and present regular HR reports to leadership, ensuring alignment with organizational goals and regulatory standards.

REQUIREMENTS

  • Bachelor’s degree in human resources, Business Administration, or a related field.
  • 3+ years of professional experience in a similar HR Business partner/HR Manager role
  • Strong understanding of Zambian Labour Laws, HR policies, and procedures.
  • Knowledge of core HR strategies and practices, including compensation, performance management, and employee relations, with the ability to apply them in compliance with regulations.
  • Active membership in ZIHRM.
  • Excellent interpersonal, communication, and negotiation skills at all levels.
  • Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure.
  • Proactive “getting things done” mindset.
Manage Full-cycle recruitment projects for Backoffice roles and ensure effective recruitment process throughout all organization. Oversee Onboarding & Offboarding Processes. Maintain HRIS & Payroll Accuracy: Handle updates in HR information systems, coordinate payroll inputs, and ensure compliance with statutory obligations Support a Performance-Driven Culture: Coordinate performance review cycles, promote regular feedback practices Handle Employee Relations & Labor Law Compliance: Act as a trusted advisor to employees and managers. Address concerns, manage conflict resolution, and ensure compliance with Zambian labor laws. Promote Employee Engagement & Culture Initiatives: Lead culture-building activities including team events, wellness campaigns, surveys, and recognition programs to retain fintech talent. Plan and manage staffing needs through effective recruitment, selection, and onboarding processes. Develop competitive compensation packages and administer benefits, aligning with market benchmarks and company policies. Prepare and present regular HR reports to leadership, ensuring alignment with organizational goals and regulatory standards.
Strong understanding of Zambian Labour Laws, HR policies, and procedures. Knowledge of core HR strategies and practices, including compensation, performance management, and employee relations, with the ability to apply them in compliance with regulations. Active membership in ZIHRM. Excellent interpersonal, communication, and negotiation skills at all levels. Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure. Proactive “getting things done” mindset.
Bachelor’s degree in human resources, Business Administration, or a related field. 3+ years of professional experience in a similar HR Business partner/HR Manager role
bachelor degree
36
JOB-67fd2624a30c9

Vacancy title:
Human Resource Manager

[Type: FULL_TIME, Industry: Consulting, Category: Human Resources]

Jobs at:
ExpressCredit Zambia

Deadline of this Job:
Saturday, May 31 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Monday, April 14 2025, Base Salary: Not Disclosed

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Learn more about ExpressCredit Zambia
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JOB DETAILS:

Express Credit is a global consumer finance company operating in Zambia and three surrounding countries, including Namibia, Botswana, and Lesotho. We operate a multi-channel lending platform for private and government sector employees underserved by mainstream financiers. As a good corporate citizen, our goal is to help people in need of short-term and long-term financial assistance – all of which make a meaningful and lasting impact on the local communities.

ExpressCredit is a game-changer and one of the fastest microlenders in the country. A combination of new technologies, mobile sales, and a network of branches and direct sales positions as well for growth and building a sizeable, well-performing loan portfolio. We are looking for a suitably qualified, competent, and highly motivated professional based in Lusaka to fill the position of Human Resource Manager.

As an HR Manager at ExpressCredit, you will drive the planning, recruitment, and development of our workforce, ensuring our team is well-supported and aligned with company goals. Your role is central to maintaining a positive organizational culture, competitive compensation, and effective HR operations.

RESPONSIBILITIES

  • Manage Full-cycle recruitment projects for Backoffice roles and ensure effective recruitment process throughout all organization.
  • Oversee Onboarding & Offboarding Processes.
  • Maintain HRIS & Payroll Accuracy: Handle updates in HR information systems, coordinate payroll inputs, and ensure compliance with statutory obligations
  • Support a Performance-Driven Culture: Coordinate performance review cycles, promote regular feedback practices
  • Handle Employee Relations & Labor Law Compliance: Act as a trusted advisor to employees and managers.
  • Address concerns, manage conflict resolution, and ensure compliance with Zambian labor laws.
  • Promote Employee Engagement & Culture Initiatives: Lead culture-building activities including team events, wellness campaigns, surveys, and recognition programs to retain fintech talent.
  • Plan and manage staffing needs through effective recruitment, selection, and onboarding processes.
  • Develop competitive compensation packages and administer benefits, aligning with market benchmarks and company policies.
  • Prepare and present regular HR reports to leadership, ensuring alignment with organizational goals and regulatory standards.

REQUIREMENTS

  • Bachelor’s degree in human resources, Business Administration, or a related field.
  • 3+ years of professional experience in a similar HR Business partner/HR Manager role
  • Strong understanding of Zambian Labour Laws, HR policies, and procedures.
  • Knowledge of core HR strategies and practices, including compensation, performance management, and employee relations, with the ability to apply them in compliance with regulations.
  • Active membership in ZIHRM.
  • Excellent interpersonal, communication, and negotiation skills at all levels.
  • Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure.
  • Proactive “getting things done” mindset.

 

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Human Resource jobs in Zambia
Job Type: Full-time
Deadline of this Job: Saturday, May 31 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 14-04-2025
No of Jobs: 1
Start Publishing: 14-04-2025
Stop Publishing (Put date of 2030): 14-04-2066
Apply Now

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  • SELECT * FROM `icop0_rstbox` WHERE `id` = 28151μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 38187μs81.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 3911.21ms1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 4019.43ms1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT `a`.`menutype`,`a`.`title` FROM `icop0_menu_types` AS `a` WHERE `a`.`client_id` = 0165μs1.19KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:138Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'mainmenu' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft473μs1.8KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'distribution-channels' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft294μs1.17KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft551μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Human-Resource-Manager-job-at-ExpressCredit-Zambia-75466' AND `published` = 1554μs9.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Human-Resource-Manager-job-at-ExpressCredit-Zambia-75466'235μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration637μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'312μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field153μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'211μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1255μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'435μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`440μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'99μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc466μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`706μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid345μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid213μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Human-Resource-Manager-job-at-ExpressCredit-Zambia-75466'147μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 196μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"525μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.2ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin347μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin152μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`420μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'117μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'221μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 2576102μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?165μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?12.47ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy