Human Resource Manager
2025-04-14T15:13:40+00:00
ExpressCredit Zambia
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_2576/logo/Express%20Credit%20Zambia.jpg
https://www.www.expresscredit.co.zm
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Consulting
Human Resources
2025-05-31T17:00:00+00:00
Zambia
8
Express Credit is a global consumer finance company operating in Zambia and three surrounding countries, including Namibia, Botswana, and Lesotho. We operate a multi-channel lending platform for private and government sector employees underserved by mainstream financiers. As a good corporate citizen, our goal is to help people in need of short-term and long-term financial assistance – all of which make a meaningful and lasting impact on the local communities.
ExpressCredit is a game-changer and one of the fastest microlenders in the country. A combination of new technologies, mobile sales, and a network of branches and direct sales positions as well for growth and building a sizeable, well-performing loan portfolio. We are looking for a suitably qualified, competent, and highly motivated professional based in Lusaka to fill the position of Human Resource Manager.
As an HR Manager at ExpressCredit, you will drive the planning, recruitment, and development of our workforce, ensuring our team is well-supported and aligned with company goals. Your role is central to maintaining a positive organizational culture, competitive compensation, and effective HR operations.
RESPONSIBILITIES
- Manage Full-cycle recruitment projects for Backoffice roles and ensure effective recruitment process throughout all organization.
- Oversee Onboarding & Offboarding Processes.
- Maintain HRIS & Payroll Accuracy: Handle updates in HR information systems, coordinate payroll inputs, and ensure compliance with statutory obligations
- Support a Performance-Driven Culture: Coordinate performance review cycles, promote regular feedback practices
- Handle Employee Relations & Labor Law Compliance: Act as a trusted advisor to employees and managers.
- Address concerns, manage conflict resolution, and ensure compliance with Zambian labor laws.
- Promote Employee Engagement & Culture Initiatives: Lead culture-building activities including team events, wellness campaigns, surveys, and recognition programs to retain fintech talent.
- Plan and manage staffing needs through effective recruitment, selection, and onboarding processes.
- Develop competitive compensation packages and administer benefits, aligning with market benchmarks and company policies.
- Prepare and present regular HR reports to leadership, ensuring alignment with organizational goals and regulatory standards.
REQUIREMENTS
- Bachelor’s degree in human resources, Business Administration, or a related field.
- 3+ years of professional experience in a similar HR Business partner/HR Manager role
- Strong understanding of Zambian Labour Laws, HR policies, and procedures.
- Knowledge of core HR strategies and practices, including compensation, performance management, and employee relations, with the ability to apply them in compliance with regulations.
- Active membership in ZIHRM.
- Excellent interpersonal, communication, and negotiation skills at all levels.
- Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure.
- Proactive “getting things done” mindset.
Manage Full-cycle recruitment projects for Backoffice roles and ensure effective recruitment process throughout all organization. Oversee Onboarding & Offboarding Processes. Maintain HRIS & Payroll Accuracy: Handle updates in HR information systems, coordinate payroll inputs, and ensure compliance with statutory obligations Support a Performance-Driven Culture: Coordinate performance review cycles, promote regular feedback practices Handle Employee Relations & Labor Law Compliance: Act as a trusted advisor to employees and managers. Address concerns, manage conflict resolution, and ensure compliance with Zambian labor laws. Promote Employee Engagement & Culture Initiatives: Lead culture-building activities including team events, wellness campaigns, surveys, and recognition programs to retain fintech talent. Plan and manage staffing needs through effective recruitment, selection, and onboarding processes. Develop competitive compensation packages and administer benefits, aligning with market benchmarks and company policies. Prepare and present regular HR reports to leadership, ensuring alignment with organizational goals and regulatory standards.
Strong understanding of Zambian Labour Laws, HR policies, and procedures. Knowledge of core HR strategies and practices, including compensation, performance management, and employee relations, with the ability to apply them in compliance with regulations. Active membership in ZIHRM. Excellent interpersonal, communication, and negotiation skills at all levels. Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure. Proactive “getting things done” mindset.
Bachelor’s degree in human resources, Business Administration, or a related field. 3+ years of professional experience in a similar HR Business partner/HR Manager role
JOB-67fd2624a30c9
Vacancy title:
Human Resource Manager
[Type: FULL_TIME, Industry: Consulting, Category: Human Resources]
Jobs at:
ExpressCredit Zambia
Deadline of this Job:
Saturday, May 31 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Monday, April 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Express Credit is a global consumer finance company operating in Zambia and three surrounding countries, including Namibia, Botswana, and Lesotho. We operate a multi-channel lending platform for private and government sector employees underserved by mainstream financiers. As a good corporate citizen, our goal is to help people in need of short-term and long-term financial assistance – all of which make a meaningful and lasting impact on the local communities.
ExpressCredit is a game-changer and one of the fastest microlenders in the country. A combination of new technologies, mobile sales, and a network of branches and direct sales positions as well for growth and building a sizeable, well-performing loan portfolio. We are looking for a suitably qualified, competent, and highly motivated professional based in Lusaka to fill the position of Human Resource Manager.
As an HR Manager at ExpressCredit, you will drive the planning, recruitment, and development of our workforce, ensuring our team is well-supported and aligned with company goals. Your role is central to maintaining a positive organizational culture, competitive compensation, and effective HR operations.
RESPONSIBILITIES
- Manage Full-cycle recruitment projects for Backoffice roles and ensure effective recruitment process throughout all organization.
- Oversee Onboarding & Offboarding Processes.
- Maintain HRIS & Payroll Accuracy: Handle updates in HR information systems, coordinate payroll inputs, and ensure compliance with statutory obligations
- Support a Performance-Driven Culture: Coordinate performance review cycles, promote regular feedback practices
- Handle Employee Relations & Labor Law Compliance: Act as a trusted advisor to employees and managers.
- Address concerns, manage conflict resolution, and ensure compliance with Zambian labor laws.
- Promote Employee Engagement & Culture Initiatives: Lead culture-building activities including team events, wellness campaigns, surveys, and recognition programs to retain fintech talent.
- Plan and manage staffing needs through effective recruitment, selection, and onboarding processes.
- Develop competitive compensation packages and administer benefits, aligning with market benchmarks and company policies.
- Prepare and present regular HR reports to leadership, ensuring alignment with organizational goals and regulatory standards.
REQUIREMENTS
- Bachelor’s degree in human resources, Business Administration, or a related field.
- 3+ years of professional experience in a similar HR Business partner/HR Manager role
- Strong understanding of Zambian Labour Laws, HR policies, and procedures.
- Knowledge of core HR strategies and practices, including compensation, performance management, and employee relations, with the ability to apply them in compliance with regulations.
- Active membership in ZIHRM.
- Excellent interpersonal, communication, and negotiation skills at all levels.
- Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure.
- Proactive “getting things done” mindset.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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