Summary
Date Posted: Friday, November 15 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary:
The ICT Manager will be responsible for overseeing the strategic planning, implementation, digital transformation, project management and management of information technology and management information systems within the organization. This role requires a dynamic leader with a deep understanding of both microfinance operations and technological innovations.

Key Responsibilities:
• Develop and implement IT strategies aligned with the company’s goals and objectives.
• Lead and manage the IT department, providing guidance, training, and ensuring efficient operation and high performance of all IT systems.
• Advise senior management on technological trends and emerging technologies that could impact the company’s operations.
• Oversee the management of IT infrastructure, including:
• Hardware
• Software
• Database
• Application server
• Networks
• Security systems
• Ensure the reliability, security, and scalability of IT systems to support business operations.
• Collaborate with other departments to identify and address their IT needs.
• Ensure the scalability, availability, and reliability of IT systems to support the company’s growth and operations.
• Manage IT budgets, contracts, and vendor relationships.
• Ensure compliance with relevant regulations and standards.
• Develop and enforce IT security policies, procedures, and protocols to protect the company’s data and IT assets.
• Oversee risk management practices related to IT, including disaster recovery and business continuity planning.
• Stay updated on the latest technology trends and best practices in the microfinance sector.
• Lead, mentor, and develop the IT team to ensure they have the skills and knowledge to support the company’s IT needs.
• Foster a culture of innovation, continuous improvement, and collaboration within the IT department.

Qualifications & Experience:
• Bachelor’s degree in Information Technology, Computer Science, or a related field. A master’s degree is preferred.
• Minimum of 5-8 years of experience in IT management, with at least 3 years in a leadership role.
• Proven experience in managing complex IT systems and infrastructure in a financial services or microfinance environment.
• Strong knowledge of:
• Cybersecurity practices
• Network management
• Server administration
• Cloud computing
• Virtualization platforms
• ERP systems
• IT governance and regulatory compliance
• Experience with IT project management, including:
• Budgeting
• Resource allocation
• Vendor management
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Any vendor certifications.

Core Competencies:
• A humble, hardworking, and confident professional.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Self-starter, proactive, and decisive.
• Ability to communicate complex concepts clearly and effectively to diverse audiences.
• Sound decision-making abilities and the capability to work independently and collaboratively.
• A team player who continuously improves self and the people around him/her.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• If you are the right fit for the above-mentioned position, please apply with your resume and a cover letter (as a single document) to the following email address before the deadline: jobs@asazambia.co.zm 
• Please include “ICT Manager Application” in the subject line and advise your salary expectation (Gross monthly salary).
• Please Note: Only complete applications (cover letter and resume) will be considered, and only shortlisted candidates will be contacted.
Diversity Statement:
We stand for diversity and inclusion. Therefore, we warmly encourage everyone to apply, regardless of gender, background, ethnicity, age, religion, etc.
“ASA Microfinance Zambia Limited aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective of race, age, gender, class, ethnicity, disability, location, and religion. Qualified women are particularly encouraged to apply.”

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