Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

35.0 ICT OFFICER-BUSINESS CONTINUTY MANAGEMENT - GRADE ZRA06 (1 POSITION) - ICT DEPARTMENT

A. PURPOSE
Reporting directly to the ICT Senior Officer – Business Continuity Management, the job holder will be responsible for planning, designing and managing of database structures, handling troubleshooting of data corruption, Data Storage and backups, Managing Standby Databases and ensuring that procedures for data recovery are in place and up to date.

B. MAIN DUTIES/ACCOUNTABILITIES DUTIES AND RESPONSIBILITIES
• Provision of ICT services to the user base ensuring high level of systems availability
• Be involved in the evaluation of new or modified software
• Ensure the integrity of all databases
• Be responsible for the design, coding, implementation, usage and maintenance of databases in ZRA
• Design logical and physical databases to meet user requirements
• Ensure that the structure and placement of all data is understood and documented
• Regular monitoring to review performance of databases
• Performance Database tuning
• Provide reports , as necessary , to management
• Document all systems changes and incidents according to incident and enhancement standards and procedures. Implement all data security levels as stated in the ICT security standard manual for all user data in ZRA systems
• Ensure that system backups are valid, and that data restoration procedures and processes are adhered to and are up to date
• Implement and maintain the databases at the BCP Site, making sure that they are synchronized and consistent with the production databases at every moment.
• Ensure that recoveries from failures are carried out in a minimum of time, and with minimum loss of data
• Ensure that recovery procedures are documented and up to date
• Maintain up to date files or logs of all system changes and incidents at the standby Site,
• Maintain up to date systems, procedure and user manuals
• To implement measures designed to safeguard the Information Technology and Management needs of the Authority in the event of major incidents or disasters
• Ensure that systems and databases at the standby environment are tested enhancements are implemented as prescribed to the satisfaction of all stake holders.
• Ensure that system amendments are tested before installation at the standby environment and results confirmed by the users of the system.
• Carrying out research on latest ICT trends in the world and providing advice and recommending direction on ICT matters.

C. MINIMUM REQUIREMENTS
• Grade 12 School Certificate or General Certificate of Education (GCE) equivalent;
• Bachelor’s Degree in either of the following disciplines; Computer Science, Electronics or Telecommunications engineering, Management of information Technology;
• Minimum of two years post qualifying experience in ICT as database administrator using Oracle that should include experience in administering Microsoft SQL server 2008 and above;
• Must have worked in their current grade for a minimum of one year six months.

D. OTHER SKILLS AND ATTRIBUTES
• Team worker
• High integrity
• Planning and organising
• Personal organisation
• Interpersonal skills
• Excellent oral and written communication skills
• Problem solving
• Computer knowledge

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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