Summary
Date Posted: Wednesday, February 07 2024, Base Salary: Not Disclosed

JOB DETAILS:
Responsible for managing and maintaining our organisation’s IT infrastructure, ensuring network security, and providing technical support to end-users.

Key Responsibilities
Network Administration
• Network Setup and Maintenance: – Plan, design, install, and maintain the organisation’s network infrastructure, ensuring reliability, scalability, and security.
• Troubleshooting: – Diagnose and resolve network issues, including connectivity problems, slow performance, and network-related hardware or software problems.
• Security: – Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems.
• Network Monitoring: – Monitor network performance and proactively address potential issues to ensure optimal network functionality.
System Administration
• Server Management: – Administer and maintain servers, ensuring proper configuration, security, and performance.
• Operating System Updates: – Apply updates and patches to servers and workstations to maintain system integrity and security.
• Backup and Recovery: – Implement and manage data backup and recovery procedures to safeguard critical information.
• User Account Management: – Create, modify, and delete user accounts and manage access permissions.
Technical Support
• End-User Support: – Provide technical support to end-users, addressing hardware and software issues, troubleshooting problems, and offering guidance.
• Help Desk Management: – Manage help desk tickets, prioritise support requests, and ensure timely resolution of issues.
IT Infrastructure
• Hardware and Software Procurement: – Collaborate with vendors and internal stakeholders to procure hardware and software, ensuring compatibility and cost-effectiveness.
• Inventory Management: – Maintain an inventory of hardware, software licences, and other IT assets.
Security and Compliance
• Security Audits: – Conduct regular security audits and assessments to identify vulnerabilities and implement necessary security measures.
• Compliance: – Ensure IT systems comply with relevant regulations and standards, implementing necessary controls and documentation.
Documentation
• Network and System Documentation: – Create and maintain detailed documentation of network configurations, systems, and procedures.
• User Guides: – Develop user guides and documentation for end-users on common IT processes and procedures.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Administrator, Network Administrator, or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Interested candidates for the above-stated positions should submit their application as a single PDF attachment (letter of introduction max 2 pages, CV max 2 pages, current referees/references with contact information max 1 page) by email to the Human Resource And Administration Officer, International School of Lusaka (jobs@isl.sch.zm).
• Interested and qualified? Click here to apply

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