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IT Intern job at Undikumbukire Project (UP) Zambia
Undikumbukire Project Zambia (UP)
Website : https://upzambia.org
7 Days Ago
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IT Intern
2025-04-15T12:27:41+00:00
Undikumbukire Project (UP) Zambia
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_4388/logo/Undikumbukire%20Project%20Zambia%20(UP).png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Computer & IT
ZMW
 
MONTH
2025-04-18T17:00:00+00:00
 
Zambia
8

Location:                    UP Zambia Office, Lusaka

Duration:                    6 months

Duties

  • System Support and Maintenance: Assist with troubleshooting, maintenance, and updates for our case management system, Helpline System, HR system, and Microsoft 365 suite.
  • Technical Assistance: Provide technical support to staff members, helping them resolve software and hardware issues related to organizational systems.
  • User Training and Support: Help onboard new users to internal systems, providing training and documentation as necessary to ensure smooth system adoption.
  • System Testing & Documentation: Assist in testing new features and updates to organizational systems, ensuring their functionality and reliability. Document processes, issues, and solutions for future reference.
  • Collaboration: Work closely with other departments to understand their IT needs and provide relevant technical solutions.
  • HR System Assistance: Help with the HR system by supporting staff queries related to HR-related functions such as leave applications, and other employee information systems.

Key Requirements & Attributes

  • Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply.
  • Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre.
  • Basic understanding of case management systems (prior experience a plus).
  • General knowledge of IT troubleshooting and support for both hardware and software.
  • Basic knowledge of data security principles and practices.
  • Strong problem-solving skills and attention to detail.
  • Good communication skills with the ability to explain technical concepts to non-technical staff.
  • Ability to work well in a collaborative environment.
  • Strong commitment to social justice.
System Support and Maintenance: Assist with troubleshooting, maintenance, and updates for our case management system, Helpline System, HR system, and Microsoft 365 suite. Technical Assistance: Provide technical support to staff members, helping them resolve software and hardware issues related to organizational systems. User Training and Support: Help onboard new users to internal systems, providing training and documentation as necessary to ensure smooth system adoption. System Testing & Documentation: Assist in testing new features and updates to organizational systems, ensuring their functionality and reliability. Document processes, issues, and solutions for future reference. Collaboration: Work closely with other departments to understand their IT needs and provide relevant technical solutions. HR System Assistance: Help with the HR system by supporting staff queries related to HR-related functions such as leave applications, and other employee information systems.
Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply. Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre. Basic understanding of case management systems (prior experience a plus). General knowledge of IT troubleshooting and support for both hardware and software. Basic knowledge of data security principles and practices. Strong problem-solving skills and attention to detail. Good communication skills with the ability to explain technical concepts to non-technical staff. Ability to work well in a collaborative environment. Strong commitment to social justice.
Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply. Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre. Basic understanding of case management systems (prior experience a plus). General knowledge of IT troubleshooting and support for both hardware and software. Basic knowledge of data security principles and practices. Strong problem-solving skills and attention to detail. Good communication skills with the ability to explain technical concepts to non-technical staff. Ability to work well in a collaborative environment. Strong commitment to social justice.
bachelor degree
No Requirements
JOB-67fe50bdb72ae

Vacancy title:
IT Intern

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Computer & IT]

Jobs at:
Undikumbukire Project (UP) Zambia

Deadline of this Job:
Friday, April 18 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, April 15 2025, Base Salary: Not Disclosed

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Learn more about Undikumbukire Project (UP) Zambia
Undikumbukire Project (UP) Zambia jobs in Zambia

JOB DETAILS:

Location:                    UP Zambia Office, Lusaka

Duration:                    6 months

Duties

  • System Support and Maintenance: Assist with troubleshooting, maintenance, and updates for our case management system, Helpline System, HR system, and Microsoft 365 suite.
  • Technical Assistance: Provide technical support to staff members, helping them resolve software and hardware issues related to organizational systems.
  • User Training and Support: Help onboard new users to internal systems, providing training and documentation as necessary to ensure smooth system adoption.
  • System Testing & Documentation: Assist in testing new features and updates to organizational systems, ensuring their functionality and reliability. Document processes, issues, and solutions for future reference.
  • Collaboration: Work closely with other departments to understand their IT needs and provide relevant technical solutions.
  • HR System Assistance: Help with the HR system by supporting staff queries related to HR-related functions such as leave applications, and other employee information systems.

Key Requirements & Attributes

  • Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply.
  • Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre.
  • Basic understanding of case management systems (prior experience a plus).
  • General knowledge of IT troubleshooting and support for both hardware and software.
  • Basic knowledge of data security principles and practices.
  • Strong problem-solving skills and attention to detail.
  • Good communication skills with the ability to explain technical concepts to non-technical staff.
  • Ability to work well in a collaborative environment.
  • Strong commitment to social justice.

 

Work Hours: 8

Experience: No Requirements

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

  • Submitted documents should be saved as your first and last name e.g. MULENGA CHANDA COVER LETTER. Indicate the position you are applying for in the email subject. Send a one-page cover letter and CV by 17:00hrs CAT on Friday 18th April 2025. Candidates must be ready to begin in the first week of May and must be available full-time during the duration of the internship. * All qualifications must be certified by ZAQA.

 

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Job Info
Job Category: Internships/ Trainee jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, April 18 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 15-04-2025
No of Jobs: 1
Start Publishing: 15-04-2025
Stop Publishing (Put date of 2030): 15-04-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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