Summary
Date Posted: Monday, August 26 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
To undertake the provision of ICT support for hardware and software in order to facilitate seamless user access to ICT and e-service.
Principal Accountabilities
• To undertake effectively the installation. configuration, upgrading and maintenance of ICT hardware in order to meet end-user requirements;
• To undertake effectively the development, installation, configuration, upgrading and
maintenance of ICT software in order to facilitate service provision;
• To undertake effectively the provision of ICT systems security in order to safeguard the integrity of the Institutional data and prevent unauthorized access
• To undertake effective capacity building of end- users in order to enable them to effectively utilize various ICT Systems in the performance of their work;
• To undertake effectively the alignment of ICT hardware and network systems specifications with user requirements in order to conform to policies;
• To undertake effectively the provision of first-line software, hardware and network support and helpdesk services for users in order to resolve their issues:
• To undertake effectively the development and implementation of a disaster recovery plan in order to ensure business continuity.

Qualifications
• Full-Form Vor Grade 12 School Certificate;
• BSc in Computer Science or equivalent;
• Must be a member of the Information and Communication Technology Association of Zambia;
• Aged between 30 and 35 years old.

Skills/attributes
• Ability to write technical and analytical reports:
• Ability to communicate effectively in English;
• Analytical;
• IT troubleshooting technical support;
• Design and configuration of hardware, software and networks;
• Interpersonal;
• Integrity Innovation;
• Confidentiality.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Professional Certificate

Job application procedure
• Applicants meeting the above requirements should submit their application letters with copies of Educational and Professional Certificates, Detailed Curriculum Vitae including three [3] Traceable Referees and daytime contact telephone numbers to the following not later than 28th August, 2024;
• The Director General
• Anti-Corruption Commission
• P.O Box 50486
• LUSAKA
• ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
• “SAY NO TO CORRUPTION”

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